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- Tasks: Assist customers with digital resources and help plan library events.
- Company: Join Lancashire Libraries, a welcoming space for all ages to connect and learn.
- Benefits: Enjoy a competitive salary, generous holiday, and employee perks like gym discounts.
- Why this job: Be part of a friendly team that shares a love for reading and community support.
- Qualifications: Must have excellent communication skills and a passion for helping others.
- Other info: Part-time roles available across various locations in Lancaster.
The predicted salary is between 25185 - 25989 £ per year.
Description
Salary £25,185 – £25,989 per annum | Permanent, Part Time, various hours | Various locations across Lancaster
International Sponsorship – this role is not open to international sponsorship
Are you passionate about reading and enjoy helping others?
We are looking for an enthusiastic, customer focussed and digitally confident individual to join our library teams.
Lancashire Libraries are a vital service that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We\’re proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What You\’ll Be Doing
As a Library Assistant, you\’ll support the delivery of a high-quality library and information service. This includes:
- Assisting customers with accessing digital resources and information.
- Supporting in the planning and delivery of events (e.g., author events, class visits).
You will be appointed to a library base(s), but there will be an expectation that you will work at other libraries as required. Hours of work range from 7 to 37 hours per week. Please see attachments for rotas.
Posts Available In Lancaster Area Are
- Carnforth Library – 15hpw
- Carnforth & Bolton-le-Sands Libraries – 10hpw
- Lancaster Library – 7hpw
What We’re Looking For
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service.
Why Join Us?
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays.
- Weekend pay enhancements.
- Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
If you would like to learn more about this opportunity, please book onto our drop-in information session due to take place on [date] at [time] via Teams. To book your place…
This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro–rata basis.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a \’disclosure\’. Further information can be found on the \’Our Recruitment Process\’ tab.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Job Description & Person Specification
Rotas
#J-18808-Ljbffr
Library Assistant | Lancaster employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant | Lancaster
✨Tip Number 1
Familiarise yourself with the library's digital resources and services. Being able to confidently assist customers with accessing these resources will demonstrate your digital skills and customer focus, which are key for this role.
✨Tip Number 2
Attend local library events or workshops to network with current staff and gain insights into their operations. This can help you understand the community's needs and show your enthusiasm for the role during interviews.
✨Tip Number 3
Prepare to discuss your love for reading and how it influences your approach to customer service. Sharing personal experiences related to books or events can make you stand out as a passionate candidate.
✨Tip Number 4
Be ready to showcase your communication skills by engaging in conversations with library staff or patrons. Practising your ability to connect with diverse individuals will be beneficial when demonstrating your customer-focused service approach.
We think you need these skills to ace Library Assistant | Lancaster
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Library Assistant. Highlight key skills such as customer service, digital confidence, and communication that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills for the Library Assistant position. Emphasise any previous roles in customer service or library settings, and include specific examples of how you've assisted others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for reading and helping others. Mention why you want to work in a library and how your skills align with the values of Lancashire Libraries. Be sure to express your enthusiasm for the role.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lancashire County Council
✨Show Your Passion for Reading
Make sure to express your love for reading during the interview. Share your favourite books or authors and explain how they inspire you to help others discover the joy of reading.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to assist customers with their needs, especially in a library setting, as this role is all about supporting users.
✨Be Digitally Confident
Since the role involves assisting customers with digital resources, be ready to discuss your digital skills. Mention any relevant experience you have with technology and how you can help others navigate digital platforms.
✨Prepare for Teamwork Scenarios
The job requires working with various stakeholders and at different library locations. Think of examples where you've successfully collaborated with others and how you adapt to new environments or teams.