At a Glance
- Tasks: Assist customers with digital resources and support engaging library events.
- Company: Lancashire Library Services, a welcoming and inclusive community hub.
- Benefits: Competitive salary, generous holiday entitlement, and employee assistance programmes.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Join a passionate team promoting reading and learning in your community.
- Qualifications: Customer-focused attitude, excellent communication, and digital skills.
The predicted salary is between 20148 - 20791 € per year.
We are looking for an enthusiastic, customer focussed and digitally confident individual to join our library teams. Lancashire Libraries are a vital service that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We’re proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What You’ll Be Doing
- Assisting customers with accessing digital resources and information.
- Supporting the planning and delivery of events (e.g., author events, class visits).
- Engaging with customers to promote reading for pleasure.
You will be appointed to a library base(s), but there will be an expectation that you will work at other libraries as required. Hours of work are listed against the available posts and are a set working pattern over two weeks.
What We’re Looking For
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service.
Interview Process
The interview process will be in two parts:
- Part 1 – All shortlisted candidates will be invited to attend an assessment day. This will last about 1 hr and involve: a meeting with a manager, tour of the library and explanation of duties, work related short assessments.
- Part 2 – All applicants attending the assessment day will be invited for interview.
Assessment Date: 9 am to 6 pm, 2nd February – Skelmersdale Library
Interview Date: 11th February – Skelmersdale Library
Why Join Us?
A competitive salary and access to the Local Government Pension Scheme with generous employer contributions. A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays. Weekend pay enhancements. Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
Please note the salary quoted for this position is the full time equivalent. These positions are part time, therefore, the salary received will be paid on a pro-rata basis. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Library Assistant | Lancashire Library Services | Part Time | West Lancashire | employer: Lancashire County Council
Join Lancashire Library Services as a Library Assistant and become part of a welcoming community that values inclusivity and lifelong learning. With competitive salaries, generous holiday entitlements, and access to the Local Government Pension Scheme, we prioritise employee well-being and growth. Our supportive work culture encourages engagement with customers and offers opportunities to promote reading and digital literacy in a vibrant library setting across West Lancashire.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant | Lancashire Library Services | Part Time | West Lancashire |
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the digital resources and events they offer. This will show your enthusiasm and help you engage better during the assessment day.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting customers, being able to convey information clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for reading! Be ready to discuss your favourite books or authors during the interview. This will highlight your love for literature and your ability to promote reading for pleasure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals like you to join our library teams!
We think you need these skills to ace Library Assistant | Lancashire Library Services | Part Time | West Lancashire |
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for reading and helping others shine through in your application. We want to see that you’re genuinely excited about the role and how you can contribute to our library community.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for someone who can engage with customers and promote reading, so showcase any related experience you have!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand why you’re a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at Lancashire County Council
✨Know Your Library
Before the interview, take some time to familiarise yourself with Lancashire Libraries. Understand their mission, the services they offer, and any recent events or initiatives. This will show your enthusiasm and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Library Assistant, you'll be engaging with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will highlight your suitability for the role.
✨Demonstrate Digital Confidence
Since the role requires assisting customers with digital resources, be ready to discuss your digital skills. Bring examples of how you've used technology in previous roles or personal projects. This could include anything from managing social media to using library databases.
✨Prepare for the Assessment Day
The assessment day will involve a tour and short assessments, so be prepared to engage actively. Dress smartly, ask questions during the tour, and show your interest in the duties explained. This is your chance to make a great first impression before the interview!
