At a Glance
- Tasks: Assist customers, promote reading, and support library events in a friendly environment.
- Company: Join the welcoming team at Garstang Library, part of Lancashire Libraries.
- Benefits: Enjoy competitive pay, generous leave, and great employee perks.
- Other info: Flexible working across libraries with opportunities for personal growth.
- Why this job: Share your love for reading while helping others in a vibrant community space.
- Qualifications: Passion for reading, excellent communication, and digital skills required.
The predicted salary is between 23000 - 26000 £ per year.
Are you passionate about reading and enjoy helping others? We are looking for an enthusiastic, customer focussed and digitally confident individual to join our library teams.
Lancashire Libraries are a vital service that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We're proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What you'll be doing:
- Assisting customers with accessing digital resources and information.
- Supporting in the planning and delivery of events (e.g. author events, class visits).
- Engaging with customers to promote reading for pleasure.
You will be appointed to a library base(s), but there will be an expectation that you will work at other libraries as required. Hours of work are listed against the available post and are a set working pattern over two weeks. These hours cannot be changed.
The post available is: Garstang Library - 16hpw.
What we’re looking for:
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service.
How to apply:
Applications must be submitted online via the Lancashire County Council website. If you have any queries about the role that are not detailed on the advert, please contact CS.businesssupport@lancashire.gov.uk. Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification.
Interview Process:
The interview process will be in two parts. All shortlisted candidates will be invited to attend an assessment day, which will last around an hour. Only applicants successful at the assessment day will then be invited for a formal interview.
Interview 1 (assessment day) – Friday 26th June
- A meeting with a manager.
- Tour of the library and explanation of duties.
- Work related short assessments.
Interview 2 (formal interview) – Thursday 9th July. Please note, these dates are subject to change.
Why join us?
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays.
- Weekend pay enhancements.
- Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
Further information:
Please note the salary quoted for this position is the full time equivalent. These positions are part time, therefore, the salary received will be paid on a pro-rata basis.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Library Assistant | Garstang Library employer: Lancashire County Council
Join Lancashire Libraries as a Library Assistant at Garstang Library, where you'll be part of a welcoming and inclusive environment dedicated to promoting reading and learning for all ages. Enjoy a competitive salary, generous holiday entitlement, and access to the Local Government Pension Scheme, alongside opportunities for personal growth and development within a supportive team. With a focus on community engagement and customer service, this role offers a meaningful way to make a difference in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant | Garstang Library
✨Tip Number 1
Get to know the library! Before your interview, take a trip to Garstang Library and familiarise yourself with the layout, services, and staff. This will not only help you feel more comfortable but also give you some great talking points during your assessment day.
✨Tip Number 2
Show off your passion for reading! Be ready to share your favourite books or authors during the interview. This will demonstrate your enthusiasm for the role and your ability to engage with customers about reading.
✨Tip Number 3
Brush up on your digital skills! Since you'll be assisting customers with accessing digital resources, make sure you're confident using various digital platforms. Consider practicing with online resources or tools that libraries commonly use.
✨Tip Number 4
Apply through our website! We encourage you to submit your application via the Lancashire County Council website. Make sure to highlight your customer service experience and any relevant skills that align with the job description.
We think you need these skills to ace Library Assistant | Garstang Library
Some tips for your application 🫡
Show Your Passion for Reading:Make sure to highlight your love for reading in your application. We want to see how you connect with books and how you can share that enthusiasm with others. Use examples from your life that showcase your passion!
Be Customer-Focused:Since this role is all about helping customers, it's crucial to demonstrate your customer service skills. Share specific instances where you've gone above and beyond to assist someone, whether in a library or another setting. We love to see that dedication!
Highlight Your Digital Skills:As a Library Assistant, you'll be assisting customers with digital resources. Make sure to mention any relevant experience you have with technology or digital tools. We’re looking for someone who’s confident in navigating the digital world!
Apply Through Our Website:Don’t forget to submit your application through the Lancashire County Council website! It’s the best way to ensure your application gets seen by us. Plus, it keeps everything organised on our end, making the process smoother for everyone.
How to prepare for a job interview at Lancashire County Council
✨Know Your Library
Before the interview, take some time to familiarise yourself with Garstang Library and its services. Understand the resources available and any upcoming events. This will show your enthusiasm and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you helped someone find information or resolved an issue. Being able to articulate these experiences will demonstrate your suitability for a customer-focused role.
✨Emphasise Your Digital Confidence
Since the role requires assisting customers with digital resources, be ready to discuss your digital skills. Mention any relevant experience you have with technology, online databases, or social media, and how you can use these skills to enhance the library experience for visitors.
✨Be Ready for Teamwork Questions
As you'll be working with various stakeholders, prepare to answer questions about teamwork. Think of examples where you've collaborated effectively with others, whether in a work setting or during events. This will highlight your ability to contribute positively to the library team.
