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- Tasks: Assist customers with digital resources and help plan library events.
- Company: Join Lancashire Libraries, a welcoming space for all ages to connect and learn.
- Benefits: Enjoy competitive pay, generous holiday, and perks like gym discounts and counselling services.
- Why this job: Be part of a friendly team that shares a love for reading and community engagement.
- Qualifications: Must be customer-focused, digitally savvy, and have great communication skills.
- Other info: Part-time roles available across various libraries in Chorley and West Lancs.
The predicted salary is between 21800 - 25900 £ per year.
Description
Salary £25,185 – £25,989 per annum | Permanent, Part Time, various hours | Various locations across Chorley and West Lancs
International Sponsorship – this role is not open to international sponsorship
Are you passionate about reading and enjoy helping others?
We are looking for an enthusiastic, customer focused and digitally confident individual to join our library teams.
Lancashire Libraries are vital services that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We\’re proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What You\’ll Be Doing
As a Library Assistant, you\’ll support the delivery of a high-quality library and information service. This includes:
- Assisting customers with accessing digital resources and information.
- Supporting in the planning and delivery of events (e.g., author events, class visits).
You will be appointed to a library base(s), but there will be an expectation that you will work at other libraries as required. Hours of work range from 7 to 37 hours per week. Please see attachments for rotas.
Posts Available In Chorley And West Lancashire Area Are
- Coppull Library – 21hpw
- Euxton & Eccleston Libraries – 14hpw
- Parbold & Burscough Libraries – 10hpw
What We’re Looking For
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service.
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays.
- Weekend pay enhancements.
- Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro–rata basis.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a \’disclosure\’. Further information can be found on the \’Our Recruitment Process\’ tab.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Job Description & Person Specification
Rotas
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Library Assistant | Chorley and West Lancs employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant | Chorley and West Lancs
✨Tip Number 1
Familiarise yourself with the local libraries in Chorley and West Lancs. Visit them, engage with staff, and understand their services. This will not only give you insight into their operations but also show your genuine interest during any interviews.
✨Tip Number 2
Highlight your customer service skills by sharing specific examples of how you've helped others in previous roles. Libraries thrive on community interaction, so demonstrating your ability to connect with people will set you apart.
✨Tip Number 3
Get involved in local reading or community events. This will not only enhance your understanding of the community's needs but also provide you with talking points that can impress during your interview.
✨Tip Number 4
Brush up on your digital skills, especially related to library resources. Being able to assist customers with accessing digital information is crucial, so consider taking a short online course if needed to boost your confidence.
We think you need these skills to ace Library Assistant | Chorley and West Lancs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Library Assistant. Highlight your passion for reading and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or library settings. Emphasise your digital skills and any previous roles that involved assisting others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent service. Mention specific examples of how you've helped others or contributed to community events.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Lancashire County Council
✨Show Your Passion for Reading
Make sure to express your love for reading during the interview. Share your favourite books or authors and explain how they inspire you. This will demonstrate your enthusiasm for the role and your ability to connect with customers.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss situations where you helped someone find information or resolved a problem, as this is crucial for a Library Assistant role.
✨Demonstrate Digital Confidence
Since the role involves assisting customers with digital resources, be ready to discuss your experience with technology. Mention any specific tools or platforms you are familiar with, and be prepared to answer questions about how you would help others navigate digital services.
✨Be Ready to Discuss Event Planning
Think about any experience you have in planning or supporting events. Whether it's a book club, author visit, or community event, share your ideas on how you could contribute to similar activities in the library setting.