At a Glance
- Tasks: Assist customers, promote reading, and support library events.
- Company: Join Lancashire Libraries, a welcoming and inclusive community hub.
- Benefits: Competitive salary, generous holiday, pension scheme, and employee discounts.
- Other info: Flexible part-time hours across various libraries.
- Why this job: Share your love for reading and help others in a supportive environment.
- Qualifications: Friendly, digitally confident, with great communication skills.
The predicted salary is between 25949 - 25989 £ per year.
Are you passionate about reading and enjoy helping others? We are looking for an enthusiastic, customer‑focused and digitally confident individual to join our library teams. Lancashire Libraries are a vital service that provides welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We're proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What you'll be doing
- Assisting customers with accessing digital resources and information.
- Supporting in the planning and delivery of events (e.g. author events, class visits).
- Engaging with customers to promote reading for pleasure.
You will be appointed to a library base(s), but there will be an expectation that you will work at other libraries as required. Hours of work are listed against the available post and are a set working pattern over two weeks; please see the rota attachment at the bottom of the advert. These hours cannot be changed. The posts available are:
- Pike Hill Library – 18 hpw
- Brierfield Library – 15 hpw
- Colne Library – 18 hpw
What we’re looking for
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer‑focused service.
Why join us
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro‑rata), rising with length of service, plus Bank Holidays.
- Weekend pay enhancements.
- Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
Library Assistant | Burnley & Pendle | Part time employer: Lancashire County Council
Join Lancashire Libraries as a Library Assistant and become part of a passionate team dedicated to fostering a love for reading and providing essential services to the community. With a competitive salary, generous holiday entitlement, and a supportive work environment, you'll have the opportunity to grow your skills while making a meaningful impact in the lives of library users across Burnley and Pendle. Our inclusive culture prioritises employee well-being, offering benefits such as an Employee Assistance Programme and various discounts, ensuring you feel valued and supported in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant | Burnley & Pendle | Part time
✨Tip Number 1
Get to know the library scene in Burnley & Pendle! Visit the libraries, chat with staff, and understand their vibe. This will help you connect better during interviews and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you assist customers with digital resources or promote reading events. The more comfortable you are, the more confident you'll be when it counts.
✨Tip Number 3
Network like a pro! Join local book clubs or library events to meet people in the community. You never know who might have a lead on job openings or can give you insider tips about the libraries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Library Assistant | Burnley & Pendle | Part time
Some tips for your application 🫡
Show Your Passion for Reading:Let your love for books shine through in your application! Share any experiences that highlight your enthusiasm for reading and how you’ve helped others discover the joy of it.
Highlight Your Customer Service Skills:We’re all about providing a friendly and welcoming environment. Make sure to include examples of how you've delivered excellent customer service in the past, especially in a library or community setting.
Be Digital Savvy:Since we’re looking for someone digitally confident, mention any relevant tech skills or experiences you have. Whether it's helping customers with online resources or using library management systems, show us you’re up to date!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lancashire County Council
✨Know Your Library
Before the interview, take some time to research the libraries in Burnley & Pendle. Familiarise yourself with their services, events, and community engagement initiatives. This will show your genuine interest and help you answer questions more effectively.
✨Show Your Passion for Reading
Be prepared to discuss your favourite books or authors and how they have influenced your love for reading. Sharing personal anecdotes about how reading has impacted your life can resonate well with the interviewers and demonstrate your enthusiasm for the role.
✨Highlight Your Customer Service Skills
Think of specific examples from your past experiences where you provided excellent customer service. Whether it was resolving a complaint or helping someone find the right resource, these stories will illustrate your ability to engage with customers and promote a welcoming environment.
✨Prepare for Digital Resource Questions
Since the role involves assisting customers with digital resources, brush up on your digital skills. Be ready to discuss any relevant experience you have with technology and how you would help others navigate digital platforms. This will showcase your confidence and capability in a tech-driven library setting.
