At a Glance
- Tasks: Provide essential admin support to help children and families thrive.
- Company: Join a friendly team dedicated to making a difference in education.
- Benefits: Enjoy a competitive salary, flexible hours, and 26 days annual leave.
- Other info: Hybrid working allows for a balanced work-life experience.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in admin is great, but a willingness to learn is key!
The predicted salary is between 25989 - 28142 £ per year.
Salary £25,989 - £28,142 per annum | 25.9 hours per week | Permanent, Part time | The Fold | Burnley, Lancashire
Part-time – 3.5 days (Monday–Thursday) | Burnley + Hybrid working
Make a real difference in children’s lives behind the scenes. We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive team within the Education and Children’s Directorate. In this role, you’ll play a vital part in supporting our Inclusion Service, helping ensure children, families, and professionals receive the high-quality support they need. If you enjoy being organised, helping others, and working as part of a collaborative team, this could be the perfect opportunity—whether you're experienced in admin or looking to grow your skills.
What You’ll Be Doing:
- Providing high-quality administrative support to managers and operational teams
- Supporting Social Workers, managers, and professionals across the Inclusion Service
- Communicating with families, colleagues, and members of the public
- Using systems and data to support service delivery and decision-making
- Helping ensure processes run smoothly and efficiently
What We’re Looking For:
- Passion for great service: You care about doing a great job—getting things right first time, supporting others, and continuously building your skills.
- Knowledge & Experience: Experience in an administrative or office-based role (or a strong willingness to learn). Confidence using Microsoft Office and databases.
- Strong Communication Skills: You’ll interact with a wide range of people, so being able to communicate clearly, listen carefully, and respond with empathy is essential.
Why join us?
You’ll be part of a supportive, welcoming team where your contribution is valued. We’ll support your development and help you build a rewarding career, while maintaining a healthy work-life balance.
Benefits:
- Competitive salary
- 26 days annual leave (plus bank holidays)
- Flexible working opportunities
- Hybrid working (home and office-based)
- Health and wellbeing support
- Family-friendly policies
- Financial and travel benefits
- Access to ongoing training and development
Working arrangements:
This role combines home and office working (Burnley). You’ll need a suitable home workspace and broadband connection.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Hybrid Admin Officer — Education & Inclusion employer: Lancashire County Council
Join our dedicated team in Burnley as a Hybrid Admin Officer, where you will make a meaningful impact on children's lives while enjoying a supportive work environment. We offer flexible working arrangements, a competitive salary, and ample opportunities for professional growth, ensuring that your contributions are recognised and valued. With a strong focus on employee wellbeing and development, this role is perfect for those looking to balance their career aspirations with a fulfilling personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Admin Officer — Education & Inclusion
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those working in inclusion services. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin roles. Think about how your skills can support social workers and families, and be ready to share examples of your organisational prowess.
✨Tip Number 3
Show your passion for service! During interviews, express your commitment to helping others and improving processes. This role is all about making a difference, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more details about the role and our supportive team there.
We think you need these skills to ace Hybrid Admin Officer — Education & Inclusion
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Hybrid Admin Officer. We want to see your passion for supporting children and families shine through!
Show Off Your Communication Skills:Since you'll be interacting with a variety of people, it's crucial to demonstrate your strong communication skills in your written application. Use clear and concise language to show us you can connect with others effectively.
Highlight Your Organisational Skills:Being organised is key in this role! Share examples from your past experiences where you've successfully managed tasks or projects. We love to see how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hybrid Admin Officer. Familiarise yourself with the key tasks like supporting social workers and communicating with families. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to listen carefully and respond empathetically, as these are crucial skills for interacting with families and colleagues.
✨Highlight Your Organisational Skills
Being organised is key in this position. Come prepared with examples of how you've managed multiple tasks or projects efficiently. You could mention any tools or methods you use to stay organised, which will show that you’re ready to keep processes running smoothly.
✨Express Your Passion for Service
Let your passion for providing great service shine through during the interview. Share why you care about helping children and families, and how you plan to continuously build your skills in this area. This will resonate well with the team’s values and mission.
