Site Manager l Waste Management l Chorley and Haslingden l Full time

Salary: £36,363 - £40,777 per annum. Permanent. Full time, 37 hours per week. Location: Chorley HWRC and Haslingden HWRC.

Grade: Grade 8 (Managerial). Staff Responsibility: Yes.

The Site Manager will report directly to the Operations Manager (HWRCs) and will manage a team of permanent staff members across two or more operational facilities. Additional casual staff will report to the Site Manager when working on their allocated facilities. The Site Manager will be responsible for delivering the day to day operation of the council's HWRCs, ensuring efficient, compliant and safe operations are achieved in line with routine operational standards.

A large focus of this role will be the direct line management of operational staff, including dealing with absence, discipline, welfare, training and mentoring. The post-holder will need to apply all council policies in this respect and deal with complex situations and conflicting issues.

The Site Manager will lead on the delivery of operational service improvements to achieve performance and financial improvements, motivating staff to deliver the requirements of senior managers. The Site Manager will routinely cover for other Site Managers and may be allocated temporary responsibility for facilities not otherwise permanently under their management.

Essential requirements:

• Certificate of Technical Competence (COTC) Level 4 / Occupational Certificate of Competence (OCC) - or must achieve competence within 12 months of appointment.
• Experience of operational practices and health, safety and quality management systems in an operational setting.
• Excellent communication skills and the ability to train, mentor and motivate staff.
• The ability to deal with difficult or challenging situations.
• A desire to lead by example and a commitment to provide high levels of customer service.
• An understanding of the legislative framework associated with the delivery of the role.

Typical duties will include:

• Providing the statutory Technically Competent Manager (COTC/OCC Holder) function for the allocated permitted facilities.
• Day to day management of operational staff and implementation of all related council policies.
• Training, mentoring and motivating staff, monitoring their progression.
• Organising and co‑ordinating the work of the team to ensure required service levels and operating standards are achieved.
• Ensuring site staff are sufficiently trained and knowledgeable to deliver these requirements in the Manager's absence.
• Implementation of operational and performance improvement initiatives.
• Ensuring that all facilities are operating in a safe and compliant manner.
• Ensuring operations are compliant with all statutory and legal obligations.
• Providing technical reference and guidance for the team.
• Dealing with customer complaints, queries and enquiries.
• Monitoring operational contracts and liaising with service providers and external organisations.
• Development, implementation and monitoring of safe systems of work and wider quality management systems.
• Monitoring and ensuring operational spend is in line with expectations.
• Building and sustaining strong and effective relationships with stakeholders.
• Providing verbal and written reports and updates on key areas of work to senior managers and other stakeholders.
• Identifying opportunities for improving procedures and processes within the team or wider service area.
• Supporting the Operations Manager (HWRCs) in the delivery of aspects of his or her role.

General:

The post holder may be required to work up to one day per calendar month on a weekend or Bank Holiday, paid at overtime rates. The post holder is required to be on call, on an out of hours rota (usually 1 in 9). Additional payments will apply for any additional hours worked. This is an Essential Car User post and the post holder is required to hold a valid (Category B) driving licence and have a suitably insured vehicle available for work purposes at all times.

Certificate of Technical Competence (COTC):

The Grade 8 Site Manager (HWRC) is the Technically Competent Manager for the sites within their area of responsibility. Appointments are conditional on the successful applicant having the up‑to‑date COTC and providing documentary evidence. If the successful applicant does not have a relevant COTC, appointments may still be considered, conditional upon achieving the full COTC within a 12 month period.

Learning Agreement:

The learning agreement will require the employee to stay in the employment of the council for 12 months from the date of its award, or 6 months from the date of any renewal. In the event that the employee leaves within these periods, they will be required to pay a proportion of the cost of attaining the COTC.

Equal Opportunities:

We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. All employees are expected to understand and promote this policy in their work.

Health and Safety:

All employees have a responsibility for their own health and safety and that of others when carrying out their duties.

Customer Focus:

We put our customers' needs and expectations at the heart of all that we do. We expect our employees to have a full understanding of those needs and expectations.

Our Values:

• Supportive
• Innovative
• Respectful
• Collaborative

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role.

In return, Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.