Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide clerical and administrative support for the Lancashire Certificate Service.
- Company: Join a dedicated team at Lancashire Archives, making a difference in your community.
- Benefits: Enjoy a competitive salary, generous holiday entitlements, and a Local Government Pension Scheme.
- Why this job: Be part of a vital service while gaining valuable experience and career growth.
- Qualifications: Customer-focused with excellent digital skills and a commitment to teamwork.
The predicted salary is between 25949 - 25949 £ per year.
A Frontline Assistant in the Certificate Services (Registration Service) will support the service from our certificates office.
Overview: The Registration Service records and processes all Births, Still-Births, Deaths, Marriages and Civil Partnerships, and allows couples to give notice of their intention to marry or form a Civil Partnership.
What you’ll be doing:
- Provide clerical, administrative and technical support for all aspects of the Lancashire Certificate Service.
Your new role: Customer-focused, confident using digital resources, and committed to effective team working. You will have excellent digital skills, work accurately following procedures, and operate with minimal supervision.
Benefits:
- Competitive salary and Local Government Pension Scheme with generous employer contributions.
- Pro-rata holiday entitlements: 26 days annual leave plus 8 statutory Bank Holidays, 2 additional Bank Holidays; option to purchase additional leave.
- Staff discount scheme partnership with Vivup (food shops, white goods, cars).
- Fantastic development and career opportunities.
Frontline Assistant - Certificate Services | Registration Service employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Assistant - Certificate Services | Registration Service
✨Tip Number 1
Get to know the Registration Service inside out! Familiarise yourself with their processes and values. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! As a Frontline Assistant, you'll be dealing with people all the time. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Don’t underestimate the power of digital skills! Brush up on any relevant software or tools that might be used in the role. Being tech-savvy will definitely give you an edge during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Frontline Assistant - Certificate Services | Registration Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Frontline Assistant role. We want to see how you can support our Certificate Services, so don’t hold back on showcasing your relevant experience!
Show Off Your Digital Skills: Since this role requires excellent digital skills, be sure to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can navigate digital resources confidently, so let us know what you’ve got!
Emphasise Teamwork: We’re all about effective team working here at StudySmarter. In your application, share examples of how you’ve successfully collaborated with others in previous roles. This will show us that you’re a great fit for our team-oriented environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Frontline Assistant in the Certificate Services. Familiarise yourself with the processes involved in recording births, deaths, marriages, and civil partnerships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've provided excellent service in previous positions. Think about specific situations where you resolved issues or helped customers effectively. This will highlight your ability to handle inquiries and support the Registration Service.
✨Demonstrate Your Digital Savvy
As the job requires strong digital skills, be ready to discuss your experience with various digital resources and tools. If you have used any specific software or systems relevant to administrative tasks, mention them. This will reassure the interviewers that you can operate with minimal supervision and adapt quickly.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, training opportunities, or the challenges faced by the Registration Service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.