At a Glance
- Tasks: Transport children with special needs safely to school and assist them during their journey.
- Company: Join Lancashire County Council, a supportive organisation dedicated to community welfare.
- Benefits: Enjoy flexible hours, competitive pay, generous holiday entitlement, and staff discounts.
- Other info: Part-time roles available, primarily during term time, with opportunities for casual work.
- Why this job: Make a real difference in children's lives while gaining valuable experience and qualifications.
- Qualifications: Must be a confident driver with a full UK driving licence and excellent customer service skills.
Job Description
Salary £13.45 per Hour | Permanent | Part time hours per week | Lancashire
Make a Difference Every Day – Join Us as a Driver Attendant or Passenger Assistant
Help children with special educational needs and disabilities (SEND) travel safely, confidently, and with a smile.
At Lancashire County Council, our Driver Attendants and Passenger Assistants play a vital role in supporting young people and their families — and we’d love you to be part of our team.
Why Join Us?
- Rewarding work that truly matters – You’ll make a real difference in a child’s day, every day.
- Flexible working patterns – Roles range from 15 to 30 hours per week, mainly term‑time only, with some 52‑week and casual opportunities available.
- Work‑life balance built in – Split shifts fit around family life or other commitments, usually at school start and finish times.
- Opportunities across Lancashire, including:
- Lancaster & Morecambe
- Chorley / West Lancashire
- Preston / South Ribble
- Fylde & Wyre
- East Lancashire (Burnley & surrounding areas)
What You’ll Do
You’ll support children and young people on their journey to and from school by:
- Providing a warm, caring and reassuring presence
- Helping them prepare for travel and get on and off the vehicle safely
- Ensuring safety equipment is used correctlyWorking closely with colleagues to deliver a smooth, reliable service
Who We’re Looking For
We’d love to hear from you if you are:
- A team player with a passion for helping others
- Patient, calm and understanding of individual needs
- Able to provide excellent, friendly customer service
- For Driver Attendant roles: a confident driver with a full UK driving licence
Experience isn’t essential — your attitude, empathy and commitment are what matter most.
Ready to Apply?
Once you submit your application, a member of our team will contact you to book a place at one of our local interview days.
Driver Job Description & Person Specification
Passenger Assistant Job Description & Person Specification
Please note that all offers of appointment are subject to referencing, DBS checks, and medical clearance, as applicable to the role
Driver & Passenger Attendants employer: Lancashire County Council
Lancashire County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With flexible part-time roles, generous benefits including a competitive salary, extensive holiday entitlement, and opportunities for personal and professional growth, you can build a rewarding career as a Driver Attendant or Passenger Assistant in a nurturing environment dedicated to helping children with special educational needs and disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Driver & Passenger Attendants
✨Tip Number 1
Familiarise yourself with the specific needs of children with special educational needs and disabilities (SEND). Understanding their requirements will not only help you in your role but also demonstrate your commitment to providing excellent care during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences where you've demonstrated patience and empathy. This will highlight your suitability for the role and make you stand out to the hiring team.
✨Tip Number 3
Be ready to discuss your driving experience in detail, including any relevant qualifications or training. Confidence in your driving abilities is crucial for this role, so make sure to convey that during your interactions with the recruitment team.
✨Tip Number 4
Take advantage of the drop-in interview days by preparing questions about the role and the team dynamics. Engaging with the interviewers shows your enthusiasm and helps you assess if the position aligns with your career goals.
We think you need these skills to ace Driver & Passenger Attendants
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Driver & Passenger Attendants role. Understand the responsibilities and requirements, especially the need for excellent customer service skills and a full UK driving licence.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job. Emphasise any previous roles that involved working with children or in customer service, as well as your driving experience.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for helping children with special educational needs. Mention specific examples of your patience and empathy, and explain why you want to work with Lancashire County Council.
Prepare for the Interview:Once your application is submitted, prepare for the drop-in interview by thinking about potential questions related to teamwork, customer service, and handling challenging situations. Be ready to discuss your driving experience and how you can contribute to the team.
How to prepare for a job interview at Lancashire County Council
✨Show Your Empathy
As a Driver Attendant or Passenger Assistant, you'll be working with children who have special educational needs. Make sure to express your understanding of their needs and how you can provide a caring environment during the interview.
✨Highlight Your Customer Service Skills
Excellent customer service is key in this role. Be prepared to share examples from your past experiences where you've demonstrated patience and empathy, especially in challenging situations.
✨Demonstrate Your Driving Confidence
Since a full UK driving licence is required, be ready to discuss your driving experience. Mention any relevant qualifications or training that showcase your confidence behind the wheel.
✨Ask About Team Dynamics
This role requires great teamwork. Prepare thoughtful questions about how the team operates and how you can contribute to creating a supportive atmosphere for both colleagues and passengers.
