At a Glance
- Tasks: Lead digital inclusion activities and support residents in gaining essential digital skills.
- Company: Join a community-focused team making a real difference in Lancashire.
- Benefits: Competitive salary, generous leave, flexible working, and access to training opportunities.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Empower others with digital skills and help bridge the digital divide in your community.
- Qualifications: Experience in digital inclusion and strong communication skills are essential.
The predicted salary is between 32061 - 36363 € per year.
This post is fixed term for 3 years, ending on 31 March 2029.
Responsibilities
- Coordinate and support the delivery of digital inclusion activities across Lancashire libraries and community settings.
- Provide practical digital skills support to residents, helping them access devices, online services and trusted information.
- Develop the capacity of library staff and volunteers through training, guidance and informal mentoring.
- Support and coordinate Digital Champion volunteers, ensuring they are well trained and supported.
- Build strong partnerships with community organisations, council services and specialist digital inclusion partners.
- Contribute to outreach, marketing and awareness activity to reach digitally excluded residents.
- Collect data, feedback and case studies to help monitor impact and improve services.
- Play a key role in delivering the Libraries Connected Digital and information Universal Library Offers.
Qualifications
- Experience of planning, delivering and evaluating digital inclusion, digital skills or community‑focused activity.
- Strong practical digital skills and confidence supporting others with varying levels of ability.
- Experience of delivering training, workshops or structured learning.
- Understanding of digital exclusion barriers and the needs of people who lack digital access, skills or confidence.
- Excellent communication and interpersonal skills, with a collaborative and supportive approach.
- Ability to work flexibly across multiple sites and with a wide range of partners.
Benefits
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- 26 days of annual leave (rising with length of service), plus 8 bank holidays and 2 additional statutory days, with the option to purchase additional leave each year.
- Flexible working options where service needs allow.
- Access to learning, development, coaching and mentoring.
- Access to our staff discount scheme in partnership with Vivup, offering savings with a wide range of UK retailers—from weekly groceries to white goods and vehicles.
Digital Inclusion Officer employer: Lancashire County Council
As a Digital Inclusion Officer with our Information Development Team in Preston, you will be part of a supportive and collaborative work culture that prioritises community engagement and personal growth. We offer a competitive salary, generous leave entitlements, and access to the Local Government Pension Scheme, alongside flexible working options and extensive professional development opportunities. Join us in making a meaningful impact on digital inclusion across Lancashire, while enjoying unique benefits such as a staff discount scheme and a commitment to your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Inclusion Officer
✨Tip Number 1
Network like a pro! Reach out to people in the digital inclusion space, attend local events, and connect with community organisations. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your practical digital skills during interviews or networking events. Bring examples of how you've helped others gain confidence with technology—this will make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings; reach out to organisations you admire and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your passion for digital inclusion. Plus, it’s a great way to stay updated on new roles as they come up.
We think you need these skills to ace Digital Inclusion Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Digital Inclusion Officer. We want to see how you can bring your skills in digital inclusion and community engagement to the table!
Showcase Your Skills:Don’t hold back on showcasing your practical digital skills! We’re looking for someone who can confidently support others, so share examples of how you've helped people overcome digital barriers in the past.
Be Personable:Your communication skills are key! Use a friendly tone in your application to reflect your collaborative approach. We love seeing candidates who can connect with diverse communities and build strong partnerships.
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensure it reaches the right people.
How to prepare for a job interview at Lancashire County Council
✨Know Your Digital Inclusion Stuff
Make sure you brush up on the key concepts of digital inclusion and the barriers people face. Be ready to discuss your experience in planning and delivering digital skills activities, as this will show you understand the role's core responsibilities.
✨Show Off Your Training Skills
Prepare to talk about any training or workshops you've delivered in the past. Think of specific examples where you helped others improve their digital skills, and be ready to explain your approach to mentoring and supporting volunteers.
✨Communicate Like a Pro
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've built partnerships and collaborated with various stakeholders.
✨Be Data Savvy
Familiarise yourself with how to collect and analyse data related to digital inclusion activities. Be prepared to discuss how you've used feedback and case studies to improve services in previous roles, as this will highlight your analytical skills and commitment to impact.
