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For Companies At a Glance
- Tasks: Support children and families in a welcoming environment, managing enquiries and bookings.
- Company: Join Lancashire County Council's Children and Family Wellbeing Service.
- Benefits: Competitive salary, comprehensive training, and professional development opportunities.
- Why this job: Make a real difference in the lives of children and young people in your community.
- Qualifications: Enthusiasm, good IT skills, and a passion for helping others.
- Other info: Temporary role until May 2026 with potential for career growth.
The predicted salary is between 20400 - 25100 £ per year.
Overview
Delivery Centre Support Worker | Preston | Full time (temporary cover until 31.05.2026) – Early Help, Preston District.
Children and Family Wellbeing Service (CFW) are inviting applications for Delivery Centre Support Workers in our Central South district. The role involves working with children, young people and families (ages 0–19, up to 25 for young people with SEND) and being the first point of contact for families accessing our Family Hubs and centres, as well as a contact for multi-agency partners.
Salary: £24,404 – £25,183 (pro-rata) per annum | Grade 4.
Responsibilities
The Delivery Centre Support Worker will:
- Provide first point of contact for children, young people and families via Family Hubs and centres.
- Handle enquiries, answer calls, complete room booking requests and manage group work referrals and waiting lists.
- Maintain a warm, welcoming building environment and assist with room setup for meetings, courses and groups.
- Work with Neighbourhood and Community teams and facilities management to address maintenance or repair issues.
- Utilise IT systems including Microsoft Office and the Early Help Management Information system.
- Be prepared to work across various centres within the district as required.
- Participate in induction and training, with opportunities for professional development and progression.
What we are looking for
Enthusiastic, welcoming individuals with good IT skills and the ability to support children, young people and families in a community setting. You will be part of the wider Children and Family Wellbeing Team and contribute to enabling the right support, at the right place and time.
- Ability to use varied computer programmes (Microsoft Office, Early Help MIS).
- Willingness to travel within the district (car user desirable).
- DBS checked (Disclosures for caring for children) and other safeguarding requirements as applicable.
Requirements / Conditions
- Closing date: 23:59hrs 30th September 2025.
- Shortlisting: 1st October 2025.
- Interview: 13th and 14th October 2025.
- DBS requirement and safeguarding disclosures as per policy.
- Car user: desirable – travel across the Preston district.
How to apply and contact
For further information, contact:
- Anila Khan, Team Manager (Neighbourhood and Community), Preston District, Children & Family Wellbeing Service (Early Help), Lancashire County Council
- Tel: 07909001503
- Email: anila.khan@lancashire.gov.uk
Additional information
We offer a range of benefits; however, note we do not hold a sponsorship licence and can only consider applicants legally entitled to work in the UK. The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013), and successful applicants will be required to apply to the DBS for a disclosure. We reserve the right to close a vacancy early if sufficient applications are received.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Government Administration
#J-18808-Ljbffr
Delivery Centre Support Worker | Preston | Full time employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Centre Support Worker | Preston | Full time
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your skills match what they're looking for. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips on the interview process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to working with children and families. Think of examples from your past experiences that showcase your skills and enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates about the Children and Family Wellbeing Service.
We think you need these skills to ace Delivery Centre Support Worker | Preston | Full time
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. It’s important to understand what they’re looking for in a Delivery Centre Support Worker so you can tailor your application to highlight your relevant skills and experiences.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to clearly demonstrate how you meet the criteria outlined in the job description. Be specific and provide examples from your past experiences that showcase your enthusiasm and ability to work with children and families.
Show Off Your IT Skills: Since the role requires a good level of IT knowledge, don’t forget to mention your proficiency with Microsoft Office and any other relevant software. If you have experience with Early Help Management Information systems, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Make sure all your documents are uploaded correctly, especially your supporting statement, as it’s crucial for getting shortlisted!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Delivery Centre Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your IT Skills
Since the role requires a good level of IT knowledge, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools in previous roles to manage tasks or improve efficiency.
✨Demonstrate Your People Skills
As a Delivery Centre Support Worker, you'll be the first point of contact for families and multi-agency partners. Think of examples from your past where you've successfully communicated or built relationships with others. Highlight your enthusiasm and welcoming nature, as these traits are crucial for this role.
✨Prepare Questions for the Panel
Interviews are a two-way street, so come prepared with thoughtful questions for the interview panel. Ask about the training and development opportunities available, or how the team collaborates with other agencies. This shows your interest in the role and helps you gauge if it's the right fit for you.