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- Tasks: Support children and families in a welcoming environment, managing enquiries and bookings.
- Company: Lancashire County Council, dedicated to children's wellbeing.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real difference in the lives of children and young people in your community.
- Qualifications: Enthusiasm, good IT skills, and a passion for helping others.
- Other info: Comprehensive training provided with opportunities for career progression.
The predicted salary is between 25185 - 25989 £ per year.
Salary £25,185 to £25,989 Per annum | Permanent, 37 Hours Per Week
Children and Family Wellbeing Service (CFW) have some exciting opportunities to become a Delivery Centre Support Worker in our Central South district. As a Delivery Centre Support Worker, you will have the opportunity for a truly rewarding vocation, working with some of Lancashire's most amazing children, young people, and their families. We work with children and young people aged 0-19yrs+ up to 25yrs for young people with special educational needs and disabilities.
We are looking for individuals who are enthusiastic and welcoming. As a Delivery Centre Support Worker, you will be the first point of contact for children, young people and families who contact or access our Family Hubs and centres. You will also be a point of contact for multi-agency partners who work with our service.
Delivery Centre Support Workers will need a good level of IT knowledge and the ability to use varied computer programmes, including Microsoft Office and our Early Help Management Information system. A Delivery Centre Support Worker will answer calls, deal with enquiries, complete room booking requests and manage the group work referrals and waiting lists.
A large part of the role is to ensure our buildings offer a warm and welcoming atmosphere and are well maintained. This will include working with the Neighbourhood and Community Team to set up rooms for meetings, courses and groups and where necessary linking with facilities management regarding any maintenance or repair issues. As a Delivery Centre Support Worker, you may work across various centres within the district.
The successful candidate will receive a comprehensive induction and training package. As a service we pride ourselves on the training and development opportunities that are available for staff's professional development and progression.
As a Delivery Centre Support Worker, you will be part of the wider Children and Family Wellbeing Team and service, working with children, young people and families, enabling them to get the right support, in the right place, at the right time.
If you are interested in pursuing a career working with children and young people in Lancashire, please look at the Job Role and Personal Specification attached.
Closing date 23:59hrs 22nd March 2026
For further information please contact: Hayley Flynn, Neighbourhood Senior Family Support Worker, hayley.flynn@lancashire.gov.uk
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
In return Lancashire County Council offers a range of benefits, found on our website here. We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Delivery Centre Support Worker| Permanent |Full-Time| West Lancs employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Centre Support Worker| Permanent |Full-Time| West Lancs
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your skills match what they're looking for. This will help you stand out when you chat with them.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider info about the company culture and what it’s really like to work there.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about scenarios where you've demonstrated your skills, especially in working with children and families. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and updates right there.
We think you need these skills to ace Delivery Centre Support Worker| Permanent |Full-Time| West Lancs
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with children and families shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lancashire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Centre Support Worker. Familiarise yourself with the key tasks mentioned in the job description, such as managing enquiries and maintaining a welcoming atmosphere. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your IT Skills
Since the role requires a good level of IT knowledge, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools in previous roles to manage tasks or improve efficiency.
✨Emphasise Your People Skills
As a Delivery Centre Support Worker, you'll be the first point of contact for families and multi-agency partners. Highlight your communication skills and any experience you have working with children, young people, or families. Share stories that showcase your ability to create a warm and welcoming environment.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewers. This could be about the training and development opportunities they offer or how they measure success in the role. It shows you're genuinely interested and engaged in the position.