At a Glance
- Tasks: Support families and ensure smooth operations at neighbourhood centres.
- Company: Join Lancashire County Council, dedicated to community support and inclusivity.
- Benefits: Generous pension, flexible hours, up to 32 days leave, and discounts.
- Other info: Diverse environment with training opportunities and career growth.
- Why this job: Make a real difference in children's lives while growing your career.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 25185 - 25989 € per year.
Location: Various across Lancashire
Salary: £25,185 – £25,989
About Us… Lancashire County Council is dedicated to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we’re looking for passionate individuals to join us.
About You…
- Organised & Proactive – You’ll ensure our neighbourhood centres run smoothly, supporting families and staff with day-to-day operations.
- Customer-Focused – You’ll provide a warm welcome, answer queries, and signpost visitors to the right services.
- Safety & Standards – You’ll help maintain a safe, clean, and welcoming environment, ensuring health and safety standards are met.
What You’ll Do…
- Act as the first point of contact for visitors to our neighbourhood centres.
- Support bookings, appointments, and service user records using IT systems.
- Assist with maintaining a safe and clean environment, including basic checks and displays.
- Provide information and signposting to families and service users.
- Occasionally support group sessions to ensure smooth delivery and appropriate supervision.
Essential Skills & Experience:
- Strong organisational and communication skills.
- Ability to build positive relationships with service users and colleagues.
- Confidence in using IT systems for bookings and record-keeping.
- Commitment to safeguarding, equality, and health and safety.
- Flexibility to work outside core hours when needed.
Why Join Us…
- Inclusivity – We welcome applications from all backgrounds and celebrate diversity.
- Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
- Development – We’ll support you with training and opportunities to grow your career.
How to Apply… If you’re passionate about supporting families and want to play a key role in our Early Help Service, we’d love to hear from you! Apply now with your CV and a supporting statement explaining why you’re the perfect fit for this role. For an informal chat, please contact Lee Byrne at lee.byrne@lancashire.gov.uk.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
Delivery Centre Support Worker | Early Help Service | Education and Children’s Services employer: Lancashire County Council
Lancashire County Council is an exceptional employer, committed to fostering a supportive and inclusive work environment where employees can thrive. With generous benefits such as a local government pension, flexible working hours, and extensive annual leave, we prioritise the well-being of our staff while providing ample opportunities for professional development within the Early Help Service. Join us in making a meaningful impact in the lives of children and families across Lancashire, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Centre Support Worker | Early Help Service | Education and Children’s Services
✨Tip Number 1
Get to know the Early Help Service! Research what they do and how they support families in Lancashire. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to children's services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your communication skills! As a Delivery Centre Support Worker, you'll need to be warm and welcoming. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the community.
We think you need these skills to ace Delivery Centre Support Worker | Early Help Service | Education and Children’s Services
Some tips for your application 🫡
Show Your Passion:When writing your supporting statement, let your enthusiasm for helping families shine through. We want to see why you’re excited about this role and how you can make a difference in our Early Help Service.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for organised and proactive individuals, so showcase any past roles where you’ve demonstrated these qualities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Centre Support Worker. Familiarise yourself with the Early Help Service and how it supports families. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed tasks or projects. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this will demonstrate your proactive approach.
✨Emphasise Your Customer-Focused Attitude
As the first point of contact for visitors, it's crucial to highlight your customer service skills. Think of specific instances where you've provided excellent service or resolved issues for clients. This will illustrate your ability to create a welcoming environment and build positive relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Practice responding to scenarios related to safeguarding, health and safety, and supporting group sessions. This will help you feel more prepared and confident during the interview.
