At a Glance
- Tasks: Support children and families in a welcoming environment, managing enquiries and bookings.
- Company: Join Lancashire County Council's Children and Family Wellbeing Service, making a difference in your community.
- Benefits: Enjoy professional development opportunities, a supportive team, and a fulfilling work environment.
- Why this job: Be the first point of contact for families, helping them access vital support and services.
- Qualifications: Good IT skills and a passion for working with children and young people are essential.
- Other info: Full-time role with comprehensive training; must be eligible to work in the UK.
The predicted salary is between 20404 - 25183 £ per year.
Salary £24, 404 – £25,183 Per annum | Grade 4 Delivery Centre Support Worker
International Sponsorship – this role is not open to international sponsorship
Delivery Centre Support worker
Vacancies:
Early Help – Fylde and Wyre District
Children and Family Wellbeing Service (CFW) have some exciting opportunities to become a Delivery Centre Support Worker in our Fylde and Wyre district. As a Delivery Centre Support Worker, you will have the opportunity for a truly rewarding vocation, working with some of Lancashire most amazing children, young people, and their families. We work with children and young people aged 0-19yrs+ up to 25yrs for young people with special educational needs and disabilities.
We are looking for individuals who are enthusiastic and welcoming. As a Delivery Centre Support Worker, you will be the first point of contact for children, young people and families who contact or access our Family Hubs and centres. You will also be a point of contact for multi-agency partners who work with our service.
Delivery Centre Support Workers will need a good level of IT knowledge and ability to use varied computer programmes, including Microsoft Office and our Early Help Management Information system. A Delivery Centre Support Worker will answer calls, deal with enquiries, complete room booking requests and manage the group work referrals and waiting lists. A large part of the role is to ensure our buildings offer a warm and welcoming atmosphere and are well maintained. This will include working with the Neighbourhood and Community team to set up rooms for meetings, courses and groups and also where necessary linking with facilities management regarding any maintenance or repair issues. As a Delivery Centre Support Worker, you may work across various centres with the district.
The successful candidate will receive a comprehensive induction and training package and as a service we pride ourselves in the training and development opportunities that are available for staffs\’ professional development and progression.
As a Delivery Centre Support Worker, you will be part of the wider Children and Family Wellbeing Team and service, working with children, young people and families, enabling them to get the right support, in the right place, at the right time.
If you are interested in pursuing a career working with children and young people in Lancashire, please look at the Job Role and Personal Specification attached. You will find further information about our service at: Find a children and family wellbeing service – Lancashire County Council
Closing date 23:59hrs 19 th September 2025
For Further Information please contact:
Sharon Lee-John
Community Senior Family Support Worker
Fylde and Wyre District
Children & Family Wellbeing Service (Early Help)
Lancashire County Council
Mobile: 01253 741512
Email: Sharon.Lee-John@lancashire.gov.uk
www.lancashire.gov.uk
Car User: Desirable – requirement to travel to across the District of Chorley
DBS: Yes
DCCR (Disqualification for caring for children): Yes
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for this role. The panel may be unable to shortlist you for interview without this evidence.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a \’disclosure\’. Further information can be found on the \’Our Recruitment Process\’ tab.
In return Lancashire County Council offers a range of benefits, found on our website here
We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. If you do not have the right to work in the UK, your application will not progress.
We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Job Description and Person Specification
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Delivery Centre Support Worker | Early Help | Fylde & Wyre | Full time employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Centre Support Worker | Early Help | Fylde & Wyre | Full time
✨Tip Number 1
Familiarise yourself with the Children and Family Wellbeing Service in Lancashire. Understanding their mission and values will help you align your approach during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former Delivery Centre Support Workers if possible. They can provide insights into the day-to-day responsibilities and share tips on how to excel in the role, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office and any relevant management information systems. Being confident in these areas will not only help you in the role but also impress during the interview.
✨Tip Number 4
Prepare to discuss your experience working with children and families. Think of specific examples that demonstrate your enthusiasm and ability to create a welcoming environment, as this is crucial for the role.
We think you need these skills to ace Delivery Centre Support Worker | Early Help | Fylde & Wyre | Full time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Delivery Centre Support Worker. Highlight key skills such as IT knowledge, communication, and the ability to create a welcoming environment.
Tailor Your Supporting Statement: Craft a supporting statement that specifically addresses how your experience and skills meet the criteria outlined in the job description. Use examples from your past work or volunteer experiences that demonstrate your enthusiasm for working with children and families.
Highlight Relevant Experience: Make sure to include any relevant experience you have in similar roles or environments. This could include work with children, community service, or administrative roles that required strong organisational skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lancashire County Council
✨Show Your Enthusiasm
As a Delivery Centre Support Worker, enthusiasm is key. Make sure to express your passion for working with children and families during the interview. Share any relevant experiences that highlight your commitment to making a positive impact in their lives.
✨Demonstrate IT Proficiency
Since the role requires a good level of IT knowledge, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific tasks you've completed using these tools to showcase your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle various situations with children and families. Think about past experiences where you successfully navigated challenges and be ready to share those stories.
✨Understand the Role and Organisation
Familiarise yourself with the Children and Family Wellbeing Service and its mission. Understanding their values and how they support children and families will help you align your answers with their goals, showing that you're a great fit for the team.