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- Tasks: Patrol Lancashire's highways, ensuring compliance with parking and traffic regulations.
- Company: Join Lancashire Parking Services, a key player in local traffic management.
- Benefits: Enjoy up to 32 days annual leave, a generous pension, and various employee perks.
- Other info: Flexible shifts, outdoor work, and opportunities for career growth.
- Why this job: Make a real difference in your community while enjoying a dynamic work environment.
- Qualifications: Full driving licence and willingness to complete training and DBS check.
The predicted salary is between 22000 - 25000 £ per year.
The purpose of a Civil Enforcement Officer (CEO) is to contribute towards the management of Lancashire's highway network by ensuring that highway users comply with parking and traffic regulations. CEOs will identify and take appropriate action against those that do not comply, thus playing a key role in keeping the highway network operating safely and effectively.
The key objectives of the role are:
- Maximise compliance with parking and traffic rules and regulations
- Identify and take appropriate action against non‑compliance
- Ensure enforcement action is appropriate and accurate
- Provide the highest standards of service to customers and stakeholders
A CEO will spend their working day patrolling Lancashire's highway network both on foot and in a Lancashire County Council vehicle. You may also be required to drive. Work is outside in all‑weather conditions and may involve challenging situations. While patrolling the highway you will use a range of ICT to undertake your duties and will be required to wear a uniform. Full training and a uniform will be provided. You must have a full driving licence and be able to drive a Lancashire County Council vehicle.
The post is full‑time (37 hours per week). The service operates 7 days a week; you will be expected to work on a 5‑over‑7 day shift/rota basis with flexibility in hours.
Qualifications & Requirements
- Enhanced DBS check is required. Successful candidates must complete and pass all necessary training and accreditation within 6 months of starting employment.
Recruitment Process
Applicants must upload a supporting statement. The panel may be unable to shortlist you for interview without this evidence. The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2013). If successful you will need to apply to the Disclosure and Barring Service (DBS) for a disclosure. Further information can be found on the 'Our Recruitment Process' tab.
Benefits
There is a range of benefits, including up to 32 days annual leave plus bank holidays, 2 additional days at Christmas and additional days that can be purchased. Other benefits include a generous Local Government pension with shared AVCs, dog care, day care, holidays at home or abroad, long‑service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle‑to‑work schemes, salary sacrifice car lease schemes, eye tests and prescription support, and much more.
If you are an existing Lancashire County Council employee, apply via the internal vacancies option on Oracle Fusion. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. All applicants must ensure attached CVs address how the candidate meets the essential & desirable criteria.
Civil Enforcement Officer | Lancashire Parking Services | Preston employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer | Lancashire Parking Services | Preston
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Civil Enforcement Officer. This way, when you get that interview, you can show off your knowledge and passion for keeping Lancashire's highways safe.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on common questions related to compliance and customer service, so you can confidently demonstrate how you'd handle real-life situations on the job.
✨Tip Number 3
Network like a pro! Connect with current or former Civil Enforcement Officers on LinkedIn. They can provide insider tips and maybe even give you a heads-up about the recruitment process at Lancashire Parking Services.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the role and ready to take the next step in your career with us.
We think you need these skills to ace Civil Enforcement Officer | Lancashire Parking Services | Preston
Some tips for your application 🫡
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Make sure you clearly outline how your skills and experiences align with the role of a Civil Enforcement Officer. Use specific examples to demonstrate your understanding of parking and traffic regulations.
Showcase Your Customer Service Skills: As a CEO, you'll be interacting with the public regularly. Highlight any previous experience in customer service or conflict resolution. We want to see that you can handle challenging situations with a positive attitude!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your writing is easy to read. This will help the panel quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the recruitment process there.
How to prepare for a job interview at Lancashire County Council
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking and traffic regulations in Lancashire, as well as the importance of compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare Your Supporting Statement
Since a supporting statement is crucial for your application, take the time to craft it carefully. Highlight your relevant experience, skills, and how they align with the job description. Be specific about your past roles and how they prepare you for the challenges of being a CEO.
✨Showcase Your Customer Service Skills
As a CEO, you'll be interacting with the public regularly. Prepare examples of how you've provided excellent customer service in previous roles. This could include handling difficult situations or resolving conflicts, which are key aspects of the job.
✨Dress the Part
Even though you'll be in uniform if hired, it's important to present yourself well for the interview. Dress smartly and professionally to make a good first impression. It shows respect for the interviewers and the position you're applying for.