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- Tasks: Patrol Lancashire's highways, ensuring compliance with parking and traffic regulations.
- Company: Join Lancashire County Council, a supportive and community-focused employer.
- Benefits: Enjoy up to 32 days annual leave, flexible hours, and a generous pension scheme.
- Why this job: Make a real difference in your community while enjoying a balanced work-life.
- Qualifications: Full driving licence and a commitment to providing excellent service.
- Other info: Full training provided; work outdoors in a dynamic environment.
The predicted salary is between 22000 - 25000 £ per year.
Join to apply for the Civil Enforcement Officer | Lancashire Parking Services | Lancaster role at Lancashire County Council
Job Description: Salary £25,989- £28,142 Per annum | Permanent, Full Time, 37 hours per week | Lancaster |
International Sponsorship – this role is not open to international sponsorship
The purpose of a Civil Enforcement Officer (CEO) is to contribute towards the management of Lancashire\’s highway network by ensuring that highway users comply with parking and traffic regulations. CEO’s will identify and take appropriate action against those that do not comply, therefore playing a key role in keeping the highway network operating safely and effectively. The key objectives of the role are:
- maximise compliance with parking and traffic rules and regulations
- identify and take appropriate action against non-compliance
- ensure enforcement action is appropriate and accurate
- that our customers and stakeholders receive the highest standards of service
A CEO will spend their working day patrolling Lancashire\’s highway network both on foot and in a Lancashire County Council vehicle, which you may also be required to drive. You will be required to work outside in all-weather conditions as well as working in potentially challenging situations.
You will use a range of ICT to undertake the role and you will be required to wear a uniform. Full training and a uniform will be provided.
You will also need to have a full driving licence and be able to drive a Lancashire County Council vehicle.
The post is a full-time position (37 hours per week). The service operates 7 days a week so you will be expected to work on a 5 over 7 day working week on a shift/rota basis to ensure suitable enforcement coverage with flexibility in hours of work.
Prior to taking up the role you will be required to go through an enhanced DBS check. Successful candidates will be required to complete and pass all necessary training and accreditation within 6 months of starting employment.
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role.
In return Lancashire County Council offers a range of benefits:
Benefits: There\’s fabulous flexibility and the opportunity to create the work life balance you\’ll love with up to 32 days annual leave plus bank holidays, 2 additional days at Christmas and then further days that can be purchased too – we have a generous Local Government pension with shared AVC\’s available then a benefits package which has everything from dog care to day care, holidays at home or abroad, long service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle to work schemes, salary sacrifice car lease schemes, eye tests and prescription support plus much more.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a \’disclosure\’.
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Civil Enforcement Officer | Lancashire Parking Services | Lancaster employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer | Lancashire Parking Services | Lancaster
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Civil Enforcement Officer. This way, when you get that interview, you can show off your knowledge and passion for keeping Lancashire's highways safe.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions related to compliance and enforcement, so you can confidently articulate how you'd handle various situations on the job.
✨Tip Number 3
Network like a pro! Connect with current or former Civil Enforcement Officers on LinkedIn. They can provide insider tips and maybe even give you a heads-up about the interview process at Lancashire County Council.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and contributing to the community.
We think you need these skills to ace Civil Enforcement Officer | Lancashire Parking Services | Lancaster
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see how you can contribute to keeping Lancashire's highways safe and compliant!
Show Off Your Customer Service Skills: As a CEO, you'll be interacting with the public regularly. Use your application to showcase any previous experience in customer service or conflict resolution. We love candidates who can maintain a positive attitude even in challenging situations!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive all your details correctly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking and traffic regulations in Lancashire, as well as the importance of compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a CEO, you'll be interacting with the public regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle challenging situations calmly and professionally, as this is crucial for maintaining a positive image of the council.
✨Dress the Part
Even though you’ll be wearing a uniform once hired, it’s important to present yourself well during the interview. Dress smartly to make a good first impression. It shows that you take the opportunity seriously and respect the interviewers.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a CEO, such as dealing with non-compliance or difficult customers. Be ready to discuss how you would handle these situations. This demonstrates your problem-solving skills and readiness for the role.