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- Tasks: As a Civil Enforcement Officer, you'll ensure compliance with parking and traffic regulations while patrolling Lancashire.
- Company: Join Lancashire County Council, dedicated to maintaining a safe and efficient highway network.
- Benefits: Enjoy flexible working hours, up to 32 days annual leave, and a generous pension scheme.
- Other info: Work on a flexible rota, with opportunities for career growth and personal development.
- Why this job: This role offers outdoor work, community impact, and the chance to develop valuable skills.
- Qualifications: A full driving licence is essential; training will be provided for successful candidates.
The predicted salary is between 22000 - 28000 £ per year.
Description
Salary £25,989 – £28,142 per annum | Permanent, Full Time, 37 hours per week | Lancashire
International Sponsorship
This role is not open to international sponsorship
Role
The purpose of a Civil Enforcement Officer (CEO) is to contribute towards managing Lancashire\’s highway network by ensuring compliance with parking and traffic regulations. CEOs identify and take appropriate action against non-compliance to help keep the highway network operating safely and effectively. The key objectives are:
- Maximise compliance with parking and traffic rules and regulations
- Identify and take appropriate action against non-compliance
- Ensure enforcement action is appropriate and accurate
- Provide high standards of service to customers and stakeholders
CEOs will patrol Lancashire\’s highway network on foot and in council vehicles, which they may be required to drive. The role involves working outdoors in all weather conditions and potentially challenging situations. During patrols, ICT tools will be used, and uniforms will be provided along with full training.
Requirements: A full driving licence and ability to drive a Lancashire County Council vehicle are essential.
This is a full-time position (37 hours per week). The service operates 7 days a week, with work scheduled on a 5 over 7 days rota, requiring flexibility in hours.
Applicants will undergo an enhanced DBS check before starting. Successful candidates must complete all training and accreditation within 6 months.
Please attach a supporting statement demonstrating how you meet the role criteria. The panel may be unable to shortlist without this evidence.
The role is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Successful applicants will need to apply for a DBS disclosure. More information is available on the \’Our Recruitment Process\’ tab.
Benefits
We offer flexible working arrangements, up to 32 days annual leave plus bank holidays, additional days at Christmas, and options to purchase more leave. Other benefits include a generous pension scheme, discounts on various goods and services, cycle schemes, salary sacrifice car leases, health support, and more.
If you are already a Lancashire County Council employee, please apply via the internal vacancies on Oracle Fusion.
We may close the vacancy early if sufficient applications are received.
Note: All CVs must clearly demonstrate how you meet the essential and desirable criteria outlined in the role profile.
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Civil Enforcement Officer | Full Time | Lancashire employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer | Full Time | Lancashire
✨Tip Number 1
Familiarise yourself with Lancashire's parking and traffic regulations. Understanding the local laws will not only help you in the role but also show your commitment and preparedness during the interview.
✨Tip Number 2
Demonstrate your customer service skills. As a Civil Enforcement Officer, you'll be interacting with the public regularly, so think of examples where you've provided excellent service or handled challenging situations effectively.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires a 5 over 7 days rota, showing that you're adaptable and willing to work various shifts can set you apart from other candidates.
✨Tip Number 4
Prepare for potential scenarios you might face while patrolling. Think about how you would handle non-compliance or difficult interactions, as this will demonstrate your problem-solving abilities and readiness for the job.
We think you need these skills to ace Civil Enforcement Officer | Full Time | Lancashire
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Civil Enforcement Officer. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Clearly demonstrate how you meet the role criteria by providing specific examples from your past experiences that align with the job's objectives.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as customer service, conflict resolution, and knowledge of traffic regulations. Mention your full driving licence and any experience driving in similar roles.
Review and Edit: Before submitting your application, review all documents for clarity and accuracy. Ensure your CV and supporting statement are free from errors and clearly demonstrate how you meet both essential and desirable criteria.
How to prepare for a job interview at Lancashire County Council
✨Show Your Understanding of the Role
Make sure you clearly understand the responsibilities of a Civil Enforcement Officer. Be prepared to discuss how you would handle various scenarios related to parking and traffic regulations, demonstrating your knowledge of compliance and enforcement.
✨Highlight Your Customer Service Skills
Since the role involves providing high standards of service to customers and stakeholders, be ready to share examples of how you've successfully dealt with challenging situations in the past. This will show that you can maintain professionalism even under pressure.
✨Demonstrate Flexibility and Adaptability
The job requires working outdoors in all weather conditions and on a flexible rota. Discuss any previous experiences where you've had to adapt to changing circumstances or work outside your comfort zone, showcasing your ability to handle the demands of the role.
✨Prepare Your Supporting Statement
Your supporting statement is crucial for getting shortlisted. Make sure it clearly outlines how you meet the essential and desirable criteria mentioned in the job description. Tailor it specifically to the role of a Civil Enforcement Officer to make a strong impression.