Site Manager l Waste Management l Chorley and Haslingden l Full time

Salary £36,363 - £40,777 per annum | Permanent | Full time, 37 hours per week | Chorley HWRC and Haslingden HWRC

The Site Manager will report directly to the Operations Manager (HWRCs) and will manage a team of permanent staff members across two or more operational facilities. Additional casual staff will report to the Site Manager when working on their allocated facilities.

The Site Manager will be responsible for delivering the day to day operation of the council's HWRCs, ensuring efficient, compliant and safe operations are achieved in line with routine operational standards. A large focus of this role will be the direct line management of operational staff, including dealing with absence, discipline, welfare, training and mentoring.

Essential requirements:

• Certificate of Technical Competence (COTC) Level 4/Occupational Certificate of Competence (OCC) - or must achieve competence within 12 months of appointment - relevant to the facility being managed.
• Experience of operational practices and health, safety and quality management systems in an operational setting.
• Excellent communication skills and the ability to train, mentor and motivate staff with varying skills and abilities.
• The ability to deal with, and make decisions in, difficult or challenging situations.
• A desire to lead by example.
• A commitment to provide high levels of customer service.
• An understanding of the legislative framework associated with the delivery of the role.

Typical duties will include:

• Providing the statutory Technically Competent Manager (COTC/OCC Holder) function for the allocated permitted facilities.
• Day to day management of operational staff and the implementation of all related council policies.
• Training, mentoring and motivating staff, monitoring their progression throughout.
• Organising and co-ordinating the work of the team to ensure required service levels and operating standards are achieved.
• Ensuring site staff are sufficiently trained and knowledgeable to deliver these requirements in the Manager's absence.
• Implementation of operational and performance improvement initiatives.
• Ensuring that all facilities are operating in a safe and compliant manner.
• Ensuring operations are compliant with all statutory and legal obligations.
• Providing a technical reference and guidance for the team.
• Dealing with customer complaints, queries and enquiries, often in person, and at times in difficult or challenging situations.
• Monitoring operational contracts and liaising with service providers and external organisations.
• Development, implementation and monitoring of safe systems of work and wider quality management systems.
• Monitoring and ensuring operational spend is in line with expectations.
• Building and sustaining strong and effective relationships with stakeholders.
• Providing verbal and written reports and updates on key areas of work to senior managers and other stakeholders.
• Identifying opportunities for improving procedures and processes within the team or wider service area to support the continuous improvement of services.
• Supporting the Operations Manager (HWRCs) in the delivery of aspects of his or her role that are commensurate to the grade of the post.

General:

The post holder may be required to work up to one day per calendar month on a weekend or Bank Holiday. Such days will be paid at overtime rates. The post holder is required to be on call, on an out of hours rota (usually 1 in 9). Additional payments will apply for any additional hours worked. This is an Essential Car User post and the post holder is required to hold a valid (Category B) driving licence and have a suitably insured vehicle available for work purposes at all times.

Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.

Our Values: We expect all our employees to demonstrate and promote our values: Supportive, Innovative, Respectful, Collaborative.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.