At a Glance
- Tasks: Help register vital life events like births and deaths while providing excellent customer service.
- Company: Join the supportive team at Lancashire County Council.
- Benefits: Enjoy a competitive salary, generous leave, and a great pension scheme.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Customer-focused with strong people skills and digital resource confidence.
The predicted salary is between 22000 - 25000 £ per year.
Join Our Team as a Registration Officer at Lancashire County Council! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!
Our service: The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.
Your new role: We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision.
What you’ll be doing:
- Undertaking duties attached to the registration of Births, Deaths and Still births
- Attest routine notices of marriage and civil partnerships
- Support the delivery of a high‑quality Registration Service
- Work as a member of the Registration team
Annualised hours: These roles are annualised contracts, meaning you will work your hours over the year, for example 416 or 520 etc, but the hours you work each week will vary depending on demand. The annual salary will be pro‑rata. Work patterns are agreed in advance in accordance with the needs of the service but caveat that there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability 2 months in advance so that the rota of our ceremony programme can be put together and you can see when you will be working.
Why join us? By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you’ve always wanted. In return for your passion and expertise, we offer a generous benefits package, including:
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case‑by‑case basis).
- Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
- Fantastic development and career opportunities.
How to apply: All applications must be submitted online on the Lancashire County Council Website. Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. If you would like an informal discussion or any further information, please contact Lauren Cooper on 01772 536893.
Registration Officer | Part time | Registration Service | Chorley employer: Lancashire County Council
Join Lancashire County Council as a Registration Officer and be part of a dedicated team that values excellent customer service and accuracy in vital record-keeping. With a commitment to employee growth, we offer opportunities for personal and professional development, alongside a competitive salary and generous benefits package, including a robust pension scheme and ample annual leave. Experience a supportive work culture in Chorley, where your contributions truly matter and you can shape your career path.
StudySmarter Expert Advice🤫
We think this is how you could land Registration Officer | Part time | Registration Service | Chorley
✨Tip Number 1
Get to know the role inside out! Watch any available videos or read up on the Registration Service. This will help you understand what they’re looking for and show that you’re genuinely interested when you chat with them.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, try role-playing scenarios with friends or family. It’ll help you feel more confident when you’re interacting with potential colleagues or during interviews.
✨Tip Number 3
Be ready to discuss your availability! Since the hours can vary, think about how flexible you can be. This shows you’re committed and ready to jump in whenever needed, which is a big plus for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to tailor your application to what they’re specifically looking for, making you stand out from the crowd.
We think you need these skills to ace Registration Officer | Part time | Registration Service | Chorley
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for providing excellent customer service in your application. We want to see that you genuinely care about the role and the impact it has on the community.
Tailor Your Examples:When filling out your application, use specific examples that highlight how you meet the criteria in the job description. This helps us see how your experience aligns with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through the Lancashire County Council website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Registration Officer. Familiarise yourself with the processes involved in registering births, deaths, and marriages. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure that records are accurate.
✨Be Digital Savvy
As the job requires confidence in using digital resources, brush up on any relevant software or tools that might be used in the registration process. If you have experience with similar systems, be sure to mention it during the interview.
✨Team Player Attitude
This role involves working as part of a team, so be prepared to discuss how you collaborate with others. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for being part of a supportive team environment.
