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- Tasks: Support the care team with administrative tasks and ensure smooth operations.
- Company: Join Lancashire County Council, dedicated to enhancing community well-being.
- Benefits: Enjoy up to 32 days annual leave, pension scheme, and staff discounts.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in fast-paced admin roles and strong communication skills.
- Other info: Diverse workplace with excellent training and growth opportunities.
The predicted salary is between 25185 - 25989 £ per year.
Salary: £25,185 – £25,989 per annum. Contract: Permanent, Full Time, 37 hours per week. Expiry: Fixed term 30/04/2026. This role is not open to international sponsorship.
Are you passionate about making a difference in your community? Do you have a knack for operational business support and a keen eye for detail? Lancashire County Council is looking for a dynamic and dedicated Business Support Officer.
We pride ourselves on delivering person‑centred, safe, and effective care that celebrates the well‑being and quality of life of our residents. We are one of 16 care homes managed by Lancashire County Council and offer quality, safe, comfortable care and support for up to 47 elderly residents with a range of needs.
About the Role
As a Business Support Officer, you will play a crucial role in supporting the Registered Care Manager and our wider care team in their day‑to‑day duties. The ideal candidate for this role will have experience within a fast‑paced Business Support function. In this role you will be the backbone of our administrative operations, ensuring smooth and efficient processes. Your attention to detail and organisational skills will maintain high data quality and support our wider care team. As the first point of contact for service users and partners, you will provide a friendly and professional service, directly impacting the quality of care and creating a welcoming environment for our residents.
About You
- Providing Administrative Support: Proven experience in offering comprehensive administrative assistance in a fast‑paced environment.
- Working Accurately Under Pressure: Demonstrated ability to remain organised and maintain attention to detail even when working under tight deadlines.
- Systems: Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning new systems to efficiently maintain electronic and manual filing systems, to meet business and statutory requirements.
- Data Review and Cleansing: The ability to review, cleanse and maintain high‑quality data within established systems and processes.
- Interpersonal and Communication Skills: Excellent interpersonal and communication skills will enable clear and effective interactions with internal and external stakeholders.
- Problem‑Solving: Proactive problem solver, working using initiative to ensure smooth and efficient operations are developed and maintained.
Why Choose Us
- Great Annual Leave: Up to 32 days annual leave, 8 bank holidays and 2 additional statutory days during the festive season. Additional leave can be purchased.
- Financial Benefits: Local Government Pension Scheme with employer contribution.
- Training and Development: Induction through our Social Care Academy and ongoing support for your career and professional development.
- Health and Well‑being: Well‑being Support Programme for you and your family.
- Staff Discounts: Access to dozens of discounts through Vivup, covering car lease scheme, shopping, entertainment, gym memberships, holidays and more.
Contact
Please contact the Duty Manager on 01257 481442 for more information.
Diversity and Inclusion
We embrace diversity and have a range of support groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.
For more information about our roles visit our careers website. We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.
Legal Statements
The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
Please ensure you complete the experience and education sections in the application to evidence how you meet the criteria for this role. The panel may be unable to shortlist you for interview without this evidence.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Government Administration
Business Support Officer | Grove House | Chorley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer | Grove House | Chorley
✨Tip Number 1
Get to know the company! Research Lancashire County Council and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to business support roles. Think about examples from your past experiences that showcase your skills in organisation and problem-solving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Business Support Officer | Grove House | Chorley
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for making a difference in the community. We want to see that you genuinely care about the role and how it impacts the lives of our residents.
Highlight Relevant Experience: When filling out your application, focus on your previous experience in business support roles. We’re looking for candidates who can demonstrate their ability to thrive in fast-paced environments, so don’t hold back!
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately.
Apply Through Our Website: We encourage you to apply directly through our careers website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities and how they contribute to the care team. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Highlight how your attention to detail has positively impacted your previous work environments.
✨Brush Up on Microsoft Office
As proficiency in Microsoft Office is essential, take some time to refresh your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles to maintain data quality and support administrative functions.
✨Demonstrate Your Interpersonal Skills
This position involves interacting with service users and partners, so be prepared to discuss your communication style. Think of specific instances where you effectively resolved issues or built rapport with others, showcasing your ability to create a welcoming environment.
