At a Glance
- Tasks: Prepare and serve delicious food and drinks while ensuring a clean kitchen.
- Company: The Gallery, a vibrant catering service at White Cross Business Centre.
- Benefits: Full training, supportive team, and skill development in catering and hospitality.
- Other info: Perfect for those looking to grow in a dynamic catering environment.
- Why this job: Join a friendly team and make customers smile with great service every day.
- Qualifications: Experience in food prep and strong customer care skills are a plus.
The predicted salary is between 20000 - 25000 £ per year.
The Gallery offers a range of hot and cold food and beverages throughout the day. In this role you will prepare and serve breakfast and lunch items, and help maintain stock levels of hot and cold drinks, ensuring that fridges and coffee machines are fully supplied.
Customer Service
Providing excellent customer service is core to this role. You will be the friendly face that customers see each day, offering a warm welcome, professional service at the counter, taking orders, answering questions, and handling payments. A helpful attitude, effective communication, and a genuine passion for delivering great service are essential.
Safe Working Environment
We are committed to maintaining a clean, safe, and well-organised kitchen environment. You will adhere to food hygiene regulations, allergen awareness protocols, and health & safety policies, ensuring high standards of food safety for all customers.
What We’re Looking For
- Experience in food preparation, buffet service and catering equipment operation
- Strong customer care skills and a friendly counter manner
- Ability to work to deadlines while maintaining high standards
- A team player who can also work independently
- Good organisational and communication skills
- Willingness to learn and take part in training
What We Offer
- Full training provided
- Supportive team environment
- Opportunity to develop skills in catering and hospitality
Catering Assistant | The Gallery (White Cross Business Centre) employer: Lancashire County Council
The Gallery at White Cross Business Centre is an exceptional employer, offering a supportive team environment where you can thrive in your catering and hospitality career. With full training provided and opportunities for skill development, you'll be part of a friendly atmosphere that values excellent customer service and teamwork, all while ensuring a safe and well-organised kitchen space.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant | The Gallery (White Cross Business Centre)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Gallery. Understand their menu, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of some scenarios you might face at the counter. Role-play with a friend or family member to get comfortable with taking orders and answering questions.
✨Tip Number 3
Show off your teamwork! During interviews, share examples of how you've worked well in a team before. Highlight your ability to support others while also being able to take initiative when needed. It’s all about balance!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your journey with us. Plus, it’s super simple!
We think you need these skills to ace Catering Assistant | The Gallery (White Cross Business Centre)
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make someone's day better – it really helps us see your friendly side!
Highlight Relevant Experience:Make sure to mention any previous roles in food preparation or catering. We want to see that you’ve got the skills to handle breakfast and lunch items, so don’t be shy about showcasing your experience with food and drinks!
Be Organised and Clear:Keep your application neat and easy to read. Use bullet points if you need to list skills or experiences. A well-organised application shows us that you can maintain high standards, just like we do in our kitchen!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lancashire County Council
✨Know Your Menu
Familiarise yourself with the types of food and beverages The Gallery offers. Being able to discuss menu items confidently will show your enthusiasm for the role and help you answer customer queries effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to ensure customer satisfaction, as this is crucial for the role.
✨Emphasise Teamwork and Independence
Be ready to discuss times when you worked well in a team and also when you took initiative on your own. This will demonstrate that you can thrive in both collaborative and independent settings, which is key for a Catering Assistant.
✨Understand Food Safety Regulations
Brush up on basic food hygiene and safety practices. Showing that you are knowledgeable about these regulations will reassure the interviewers that you take food safety seriously and are committed to maintaining high standards.
