Business Support Team Leader

Business Support Team Leader

Full-Time 28142 - 32061 £ / year (est.) No working from home possible
Lancashire County Council

At a Glance

  • Tasks: Lead a team in managing data and ensuring compliance with information governance.
  • Company: Join Lancashire County Council's innovative Information and Records Management Service.
  • Benefits: Competitive salary, career progression, and supportive work environment.
  • Other info: Exciting opportunity to grow as technology evolves in a collaborative team.
  • Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
  • Qualifications: Strong leadership, communication, and ICT skills required.

The predicted salary is between 28142 - 32061 £ per year.

An exciting opportunity has arisen within the Information and Records Management Service (IRMS) within Lancashire County Council. The IRMS service supports Council departments in managing their data, including digitisation and associated processes of Social Care and Corporate data, auditing physical holdings of records, and sharing information with third parties in line with Information Governance rules.

The Information and Records Management Service has several teams supporting Council departments in managing their data. This advert is for a Team Leader to work within the Access Team, supporting this function.

The role involves using specific software to process and update information, and requires the ability to work in a warehouse environment. We are looking for people with excellent leadership, communication and ICT skills, who are comfortable using a wide range of software systems to help ensure statutory and legislative obligations are met. Experience and confidence in leading and managing people is essential. The service utilises bespoke records management software along with MS365 and Teams, and you will be managing a team, so you need to be able to call/video conference, schedule meetings, interrogate systems, and navigate a laptop and new systems confidently.

You will be good at using your initiative and prioritising work when solving problems; therefore, communication and teamwork are key. You should be a go-getter who isn’t afraid to roll your sleeves up and get stuck in, as well as motivating others to do the same. This role involves working with sensitive information in line with current legislation. Data protection and information governance is at the heart of what we do. It is an exciting time to become part of the team, as technology evolves and the way we work adapts, giving the opportunity to develop and grow as a service and as individuals.

You will work in a team to achieve personal, team and service goals; whilst displaying Lancashire County Council's values of being supportive, innovative, respectful and collaborative. We are looking to recruit highly motivated and talented individuals, so if you are ready for a new challenge and enjoy managing people, please submit your application. This role is based at Marsh Lane/County Hall, Preston.

Digital Services are keen to ensure that all our staff reach their full potential and progress their careers with us. See our other benefits here.

For further information about the role, please contact Liz Allerton on 01772 538605. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel will be unable to shortlist you for interview without this evidence. In return Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. If you’re already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion. You can do this by logging into Oracle Fusion and then navigating to Me - Current Jobs.

Business Support Team Leader employer: Lancashire County Council

Lancashire County Council is an exceptional employer that prioritises employee growth and development within a supportive and collaborative work culture. As a Business Support Team Leader, you will have the opportunity to lead a dedicated team in a dynamic environment, while benefiting from a range of career progression opportunities and a commitment to innovation. Located in Preston, the council offers a fulfilling role where you can make a meaningful impact on data management and governance, all while enjoying a comprehensive benefits package.

Lancashire County Council

Contact Details:

Lancashire County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Team Leader

Tip Number 1

Network like a pro! Reach out to current employees at Lancashire County Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!

Tip Number 2

Prepare for the interview by practising common questions related to leadership and data management. Think about your past experiences and how they align with the role. We want you to shine, so rehearse your answers until you feel confident!

Tip Number 3

Show off your tech skills! Since the role involves using specific software, be ready to discuss your experience with MS365, Teams, and any records management systems. We love candidates who can demonstrate their tech-savviness!

Tip Number 4

Don’t forget to highlight your teamwork and communication skills during the interview. Share examples of how you’ve motivated others and tackled challenges as a team. We’re looking for someone who embodies collaboration and support!

We think you need these skills to ace Business Support Team Leader

Leadership Skills
Communication Skills
ICT Skills
Software Proficiency
Data Management
Problem-Solving Skills
Team Management

Some tips for your application 🫡

Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We want to see how you can bring your leadership and ICT skills to the table, so don’t hold back!

Show Off Your Team Spirit:Since teamwork is key in this role, share examples of how you've successfully led a team or collaborated with others. We love seeing candidates who can motivate and inspire their colleagues!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Lancashire County Council

Know Your Stuff

Before the interview, make sure you understand the role of a Business Support Team Leader and the specific responsibilities within the Information and Records Management Service. Familiarise yourself with the software mentioned in the job description, like MS365 and Teams, so you can confidently discuss your experience and how it relates to the position.

Show Off Your Leadership Skills

Since this role involves managing a team, be prepared to share examples of your leadership experience. Think about times when you've motivated others or solved problems as a team. Highlight your ability to communicate effectively and how you’ve used your initiative in past roles.

Demonstrate Your Problem-Solving Abilities

The job requires prioritising work and solving problems, so come ready with examples of challenges you've faced in previous positions. Discuss how you approached these issues, what solutions you implemented, and the outcomes. This will show that you can think on your feet and adapt to changing situations.

Emphasise Your Commitment to Data Protection

Given the sensitive nature of the information you'll be handling, it's crucial to convey your understanding of data protection and information governance. Be prepared to discuss any relevant experience you have in this area and how you ensure compliance with legislation in your work.