At a Glance
- Tasks: Provide essential admin support to help children and families thrive.
- Company: Join a friendly team at The Fold, making a real difference.
- Benefits: Enjoy a competitive salary, flexible hours, and 26 days annual leave.
- Other info: Hybrid working options available for a balanced lifestyle.
- Why this job: Be part of a supportive environment while developing your skills.
- Qualifications: Experience in admin or a strong willingness to learn is needed.
The predicted salary is between 25989 - 28142 £ per year.
Salary £25,989 - £28,142 per annum | 25.9 hours per week | Permanent, Part time | The Fold | Burnley, Lancashire
Part-time – 3.5 days (Monday–Thursday) | Burnley + Hybrid working
Make a real difference in children’s lives behind the scenes. We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive team within the Education and Children’s Directorate. In this role, you’ll play a vital part in supporting our Inclusion Service, helping ensure children, families, and professionals receive the high-quality support they need. If you enjoy being organised, helping others, and working as part of a collaborative team, this could be the perfect opportunity—whether you're experienced in admin or looking to grow your skills.
What You’ll Be Doing
- Providing high-quality administrative support to managers and operational teams
- Supporting Social Workers, managers, and professionals across the Inclusion Service
- Communicating with families, colleagues, and members of the public
- Using systems and data to support service delivery and decision-making
- Helping ensure processes run smoothly and efficiently
What We’re Looking For
Passion for great service. You care about doing a great job—getting things right first time, supporting others, and continuously building your skills.
Knowledge & Experience
- Experience in an administrative or office-based role (or a strong willingness to learn)
- Confidence using Microsoft Office and databases
Strong Communication Skills
You’ll interact with a wide range of people, so being able to communicate clearly, listen carefully, and respond with empathy is essential.
Why join us?
You’ll be part of a supportive, welcoming team where your contribution is valued. We’ll support your development and help you build a rewarding career, while maintaining a healthy work-life balance.
Benefits
- Competitive salary
- 26 days annual leave (plus bank holidays)
- Flexible working opportunities
- Hybrid working (home and office-based)
- Health and wellbeing support
- Family-friendly policies
- Financial and travel benefits
- Access to ongoing training and development
Working arrangements
This role combines home and office working (Burnley). You’ll need a suitable home workspace and broadband connection.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Business Support Officer | Part time | The Fold | Burnley, Lancashire employer: Lancashire County Council
Join our dedicated team at The Fold in Burnley, where you will have the opportunity to make a meaningful impact on children's lives while enjoying a supportive and collaborative work environment. We offer flexible working arrangements, a competitive salary, and a commitment to your professional development, ensuring that you can thrive both personally and professionally. With generous annual leave, health and wellbeing support, and family-friendly policies, we prioritise a healthy work-life balance for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer | Part time | The Fold | Burnley, Lancashire
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to The Fold. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for Business Support Officer roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you’ve used Microsoft Office and handled administrative tasks in previous roles. Real-life stories can make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our supportive team.
We think you need these skills to ace Business Support Officer | Part time | The Fold | Burnley, Lancashire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience and skills that match what we're looking for, like your passion for great service and strong communication skills.
Show Your Enthusiasm:Let your personality shine through in your application! We want to see your enthusiasm for helping others and being part of a collaborative team. A little bit of your passion can go a long way in making your application stand out.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us understand your qualifications and how you can contribute to our Inclusion Service without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to showcase your interest in joining our supportive team.
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities, such as providing administrative support and communicating effectively with families and professionals. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to listen carefully, respond empathetically, or resolve conflicts. This will show that you can handle the diverse interactions required in the job.
✨Highlight Your Organisational Skills
Being organised is crucial for a Business Support Officer. Come prepared with examples of how you've managed multiple tasks or projects efficiently. Discuss any tools or methods you use to stay organised, as this will illustrate your ability to keep processes running smoothly.
✨Express Your Passion for Service
The job requires a genuine passion for helping others. Be ready to share why you care about providing great service and how you’ve gone above and beyond in past roles. This will resonate well with the interviewers and show that you align with their values.
