At a Glance
- Tasks: Support the care team and ensure smooth administrative operations at Milbanke Residential Care Home.
- Company: Join Lancashire County Council, dedicated to quality care and community impact.
- Benefits: Enjoy up to 32 days leave, a pension scheme, and wellbeing support.
- Other info: Diverse workplace with support networks and excellent career development opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in admin roles, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 25185 - 25989 £ per year.
Business Support Officer | Milbanke Residential Care Home | Full Time | Kirkham
Posted 2 weeks ago – limited early slots for the first 25 applicants.
Salary £25,185‑£25,989 per annum, Permanent, Full Time, 37 hours per week, Pro Rata.
This role is not open to international sponsorship.
About the Role
Are you passionate about making a difference in your community? Lancashire County Council is looking for a dynamic and dedicated Business Support Officer to work at our Milbanke Residential Care Home. At Milbanke, we pride ourselves on delivering person‑centred, safe, and effective care that celebrates the well‑being and quality of life of our residents. We are one of 16 care homes managed by the Council and offer quality, safe, comfortable care to up to 47 elderly residents with a range of needs.
Responsibilities
- Support the Registered Care Manager and wider care team in day‑to‑day duties.
- Act as the backbone of our administrative operations, ensuring smooth and efficient processes.
- Maintain high data quality and support the care team with accurate, well‑organised records.
- Serve as the first point of contact for service users and partners, providing a friendly and professional service.
Qualifications
- Proven experience in offering comprehensive administrative assistance in a fast‑paced environment.
- Ability to remain organised and maintain attention to detail under tight deadlines.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and capability to learn new systems.
- Experience reviewing, cleansing, and maintaining high‑quality data within established systems.
- Excellent interpersonal and communication skills for clear and effective interactions with internal and external stakeholders.
- Proactive problem‑solving ability, working with initiative to ensure smooth and efficient operations.
Benefits
- Up to 32 days annual leave plus 8 bank holidays and 2 additional statutory days during the festive season; additional leave can be purchased.
- Local Government Pension Scheme with employer contribution.
- Excellent induction through our Social Care Academy and ongoing support for career and professional development.
- Wellbeing Support Programme for staff and families.
- Access to employee benefits such as car lease scheme, shopping, entertainment, gym memberships, holidays, etc., through Vivup.
Diversity and Inclusion
We embrace diversity and have a range of support groups and networks for staff, including the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.
Contact
If you want to know more about the role and shifts available, please contact Victoria Regan on 01772 684836 for an informal discussion.
Legal and Recruitment Process
The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a ‘disclosure’. For more details, see our ‘Our Recruitment Process’ tab. We reserve the right to close a vacancy early if we receive sufficient applications.
Business Support Officer | Milbanke Residential Care Home | Full Time | Kirkham employer: Lancashire County Council
At Milbanke Residential Care Home, we are committed to fostering a supportive and inclusive work environment where every team member can thrive. With generous benefits including up to 32 days of annual leave, a robust Local Government Pension Scheme, and access to professional development through our Social Care Academy, we empower our employees to grow while making a meaningful impact in the lives of our residents. Join us in Kirkham, where your contributions will be valued, and your well-being is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer | Milbanke Residential Care Home | Full Time | Kirkham
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We think you need these skills to ace Business Support Officer | Milbanke Residential Care Home | Full Time | Kirkham
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Lancashire County Council. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Lancashire County Council
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You’ll want to thoroughly convey your unique approach to leadership. During the interview with Lancashire County Council, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
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Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Lancashire County Council, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Lancashire County Council could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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