At a Glance
- Tasks: Support data management and ensure compliance with information governance.
- Company: Join Lancashire County Council's dynamic Information and Records Management Service.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Exciting opportunities for personal and professional growth await you.
- Why this job: Be part of a team that embraces technology and makes a real difference.
- Qualifications: Strong communication skills and confidence in using various software.
The predicted salary is between 25949 - 25949 £ per year.
An exciting opportunity has arisen within the Information and Records Management Service within Lancashire County Council.
The Information and Records Management Service has several teams supporting Council departments in managing their data. This advert is for a Business Support Officer to work within these teams, which are responsible for both physical and digital tasks, such as the digitisation and associated processes of Social Care and Corporate data, managing and auditing the physical holdings of records, investigating and resolving any issues arising via emails and other sources, as well as sharing information with third parties following Information Governance rules.
The role involves using specific software to process and update information, and requires the ability to work in a warehouse environment. We are looking for people with good communication and ICT skills, who are comfortable using a wide range of software to help ensure that statutory and legislative obligations are met. Confidence when using new software systems and computers is essential. Our service utilises bespoke records management software along with MS365 and Teams, so you need to be able to call, video conference, and navigate a laptop and systems confidently.
You will be good at using your initiative and solving problems; therefore, communication and teamwork are key. You will be a go-getter who isn't afraid to roll their sleeves up and get stuck in. This role involves working with sensitive information in line with current legislation. It is an exciting time to become part of the team, as technology evolves and the way we work adapts, giving the opportunity to develop and grow as a service and as individuals. You will work in a team to achieve personal, team, and service goals while displaying LCC's values of being supportive, innovative, respectful, and collaborative. We are looking to recruit highly motivated and talented individuals, so if you are ready for a new challenge and enjoy managing people, please submit your application.
Digital Services are keen to ensure that all our staff reach their full potential and progress their careers with us. For further information about the role, please contact Liz Allerton on 01772 538605. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel will be unable to shortlist you for interview without this evidence. In return, Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website.
Business Support Officer (Information and Records) employer: Lancashire County Council
Lancashire County Council is an excellent employer, offering a supportive and collaborative work culture that values innovation and respect. As a Business Support Officer within the Information and Records Management Service, you will have the opportunity to develop your skills in a dynamic environment while contributing to meaningful projects that impact the community. With a focus on employee growth and a range of benefits designed to help you reach your full potential, this role is perfect for those looking to make a difference while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (Information and Records)
✨Tip Number 1
Get to know the company! Research Lancashire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. Think about how your skills in communication and ICT can shine through in your responses.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in the past. This is key for a role that requires initiative and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with digital processes, which is a big plus for this role.
We think you need these skills to ace Business Support Officer (Information and Records)
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We want to see how you can contribute to our team, so be specific about your relevant achievements!
Show Off Your ICT Skills:Since this role involves using various software, don’t forget to mention your ICT skills! We’re looking for someone who’s comfortable with technology, so share examples of how you've successfully used software in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the position shines through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need to complete your application there.
How to prepare for a job interview at Lancashire County Council
✨Know Your Software
Familiarise yourself with the specific software mentioned in the job description, especially the bespoke records management software and MS365. Practise navigating these systems so you can confidently demonstrate your skills during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles, particularly in problem-solving situations. Highlight your ability to work collaboratively in a team, as this is crucial for the role.
✨Understand Information Governance
Brush up on the basics of information governance and data protection legislation. Being able to discuss how you would handle sensitive information in line with current laws will show that you take this responsibility seriously.
✨Prepare Your Supporting Statement
Make sure your supporting statement clearly outlines how you meet the criteria for the role. Use specific examples from your experience to back up your claims, as this will be essential for getting shortlisted for the interview.
