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- Tasks: Support adult social care by managing reports, calls, and admin tasks.
- Company: Join Lancashire County Council, a supportive and community-focused organisation.
- Benefits: Enjoy a competitive salary, job security, and a range of employee benefits.
- Why this job: Make a difference in people's lives while developing your professional skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Permanent role with opportunities for growth in a dynamic environment.
The predicted salary is between 25185 - 25989 £ per year.
Overview
Salary: £25,185 - £25,989 Per Annum
Contract: Permanent, Full time
Hours: 37 hours per week
Role based in: East Lancashire
Responsibilities
- Running reports
- Answering the main call line for the service
- Responding to emails
- Taking notes in meetings
- Logging enquiries
- Chasing references for new carers
- Carrying out other general admin tasks
Requirements / Qualifications
Please read the person specification for the role and set out how you meet the main criteria when applying for the post, or you may not be shortlisted. The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a disclosure.
Other information
International Sponsorship – this role is not open to international sponsorship.
Closing date: 16/02/2026 at The Fold in Burnley.
Benefits
Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Business Support Officer | Adult Social Care Shared Lives Service | Full time employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer | Adult Social Care Shared Lives Service | Full time
✨Tip Number 1
Make sure you know the ins and outs of the Adult Social Care Shared Lives Service. Research the role and understand how your skills can help in running reports and managing enquiries. This will show that you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! Since you'll be answering calls and responding to emails, it’s crucial to sound confident and clear. We recommend doing mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that could give you an edge during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you prepare for the next steps in the hiring process.
We think you need these skills to ace Business Support Officer | Adult Social Care Shared Lives Service | Full time
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see how you meet the criteria, so take notes on what’s important and tailor your application accordingly.
Showcase Your Skills: When writing your application, highlight your relevant skills and experiences that match the role. Whether it’s running reports or handling enquiries, we want to know how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your qualifications at a glance. Remember, we appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in Adult Social Care. Familiarise yourself with tasks like running reports and handling enquiries, so you can confidently discuss how your skills align with these duties.
✨Prepare for Common Questions
Anticipate questions related to your experience with administrative tasks and customer service. Think about specific examples where you've successfully managed similar responsibilities, such as taking notes in meetings or responding to emails efficiently.
✨Showcase Your Communication Skills
As this role involves answering calls and logging enquiries, demonstrate your strong communication abilities during the interview. Practice clear and concise responses, and be ready to explain how you would handle challenging situations with callers or colleagues.
✨Highlight Your Attention to Detail
Since the job requires logging enquiries and chasing references, emphasise your attention to detail. Share examples from your past work where your meticulous nature helped prevent errors or improved processes, showing that you can be trusted with important information.
