Business Analyst | Digital Services

Business Analyst | Digital Services

Full-Time 40000 - 52000 £ / year (est.) No working from home possible
Lancashire County Council

At a Glance

  • Tasks: Shape digital services and solve complex business problems with innovative solutions.
  • Company: Join Lancashire County Council, a leader in public service transformation.
  • Benefits: Competitive salary, generous leave, pension scheme, and staff discounts.
  • Other info: Great opportunities for personal and professional development await you.
  • Why this job: Make a real impact on community services while advancing your career.
  • Qualifications: Experience in business analysis and strong communication skills required.

The predicted salary is between 40000 - 52000 £ per year.

Are you ready to shape smarter, more efficient services for Lancashire?

As a Business Analyst you will:

  • Help identify and shape digital change opportunities highlighted by Strategic Business Partners and senior stakeholders.
  • Use structured analysis to understand complex business problems to create clear, evidence‑based requirements and benefits.
  • Facilitate workshops, engage stakeholders and support commissioning activity to ensure new digital solutions are viable, user‑centred and aligned with business objectives.
  • Work with services to assess options and inform digital solutions that improve how the Council operates.
  • Support the delivery of projects, understanding feasibility and benefits, and contribute to service design and smooth transition into operational support.

What We’re Looking For:

  • Professional certification or substantial experience in business analysis, or similar roles.
  • Significant experience analysing and designing business processes, ideally in a complex or public‑sector environment.
  • Significant experience applying business analysis methodologies, assessing digital options, quantifying benefits and contributing to business cases, and requirements gathering.
  • Strong communication, facilitation and stakeholder‑engagement skills, with the confidence to challenge assumptions and present evidence‑based recommendations.
  • Excellent analytical and problem‑solving skills, with experience eliciting, creating and managing requirements.

Why join us? By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted. In return for your passion and expertise, we offer a generous benefits package, which includes:

  • A competitive salary and Local Government Pension Scheme with generous employer contributions.
  • A great holiday entitlement of 26 days annual leave, which increases with length of service.
  • You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and have the option to buy additional leave each year.
  • Our staff discount scheme in partnership with Vivup, allowing you to access discounts with a range of UK retailers, saving on everything from weekly food shops to white goods and cars.
  • Access to fantastic development and career opportunities.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. In certain circumstances consideration may be given to applicants who, as a consequence of a disability, are unable to drive.

How To Apply: View the Job Description and Person Specification for further details of the role. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role detailed in the Job Description and Person Specification. The panel may be unable to shortlist you for interview without this evidence.

Business Analyst | Digital Services employer: Lancashire County Council

At Lancashire County Council, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Business Analyst in Preston, you will have access to extensive professional development opportunities, a competitive salary, and a generous benefits package, including a robust pension scheme and ample annual leave. Join us to make a meaningful impact on local services while enjoying a fulfilling career path tailored to your aspirations.

Lancashire County Council

Contact Details:

Lancashire County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst | Digital Services

Tip Number 1

Network like a pro! Reach out to current or former employees at Lancashire County Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by practising common business analyst scenarios. Think about how you’d tackle complex problems or engage stakeholders. We want you to show off those analytical skills and confidence!

Tip Number 3

Don’t forget to showcase your communication skills! During interviews, be clear and concise when discussing your experience. Use examples that highlight your ability to facilitate workshops and present evidence-based recommendations.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us and shaping smarter services for Lancashire.

We think you need these skills to ace Business Analyst | Digital Services

Business Analysis
Stakeholder Engagement
Requirements Gathering
Analytical Skills
Problem-Solving Skills
Facilitation Skills
Communication Skills

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description. It’s crucial to understand what we’re looking for in a Business Analyst so you can tailor your application accordingly.

Showcase Your Experience:When writing your supporting statement, highlight your relevant experience and skills. Use specific examples that demonstrate how you've tackled complex business problems and contributed to digital solutions in the past.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the criteria outlined in the job description. Avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that your application is received properly and allows us to review it efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at Lancashire County Council

Know Your Business Analysis Methodologies

Familiarise yourself with various business analysis methodologies before the interview. Be ready to discuss how you've applied these in past roles, especially in complex or public-sector environments. This will show your depth of knowledge and experience.

Prepare Evidence-Based Examples

Think of specific examples where you've successfully identified digital change opportunities or facilitated workshops. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.

Engage Stakeholders Effectively

Demonstrate your strong communication and facilitation skills by preparing to discuss how you've engaged stakeholders in previous projects. Highlight any challenges you faced and how you overcame them to ensure user-centred solutions.

Showcase Your Analytical Skills

Be ready to talk about your analytical and problem-solving skills. Prepare to discuss how you've managed requirements and assessed options in past projects, focusing on the benefits and feasibility of the solutions you proposed.