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- Tasks: Lead improvements in accessible transport services and drive service development.
- Company: Join a dedicated team focused on enhancing community transport across Lancashire.
- Benefits: Competitive salary, generous holiday entitlement, and a strong pension scheme.
- Other info: Opportunity to work in a values-driven environment with career growth potential.
- Why this job: Make a real difference in people's lives through impactful transport services.
- Qualifications: Experience in managing passenger transport services and strong analytical skills.
The predicted salary is between 46142 - 51356 £ per year.
Do you want to play a key role in improving accessible transport services for communities across Lancashire? We’re looking for a Service Development Manager to help drive service improvement, consistency and efficiency within our Integrated Transport Services. This is a high‑impact role where your leadership, analytical skills and sector knowledge will help ensure safe, effective and value‑for‑money passenger transport services that make a real difference to people’s lives.
What You’ll Be Doing
- Driving service development and continuous improvement across Accessible and Integrated Transport services.
- Supporting area and team managers to embed consistent, high‑quality working practices and robust processes.
- Analysing performance data and reporting insights to senior leaders, helping shape informed decision‑making.
- Overseeing quality assurance activity and ensuring compliance with legislation, guidance and best practice.
- Building strong relationships across teams and partner organisations to deliver effective, joined‑up solutions.
What We’re Looking For
- Significant experience in managing or leading services within a passenger or accessible transport environment.
- Strong analytical and problem‑solving skills, with the ability to interpret data and drive service improvement.
- A good working knowledge of passenger transport legislation, quality standards and performance management.
- Excellent communication and influencing skills, with confidence engaging at all levels of an organisation.
- A proactive, values‑driven leader who can motivate others and manage complex priorities effectively.
Benefits
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave, which increases with length of service.
Service Development Manager | Accessible Transport in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development Manager | Accessible Transport in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who work in accessible services. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your achievements in service development and improvement. This will help you stand out during interviews and demonstrate your analytical prowess.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication and influencing skills. The more comfortable you are discussing your experience, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're serious about the role and gives us a chance to connect with you more easily.
We think you need these skills to ace Service Development Manager | Accessible Transport in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in accessible transport. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, be sure to mention any specific examples where you've used data to drive service improvements. We love seeing how you’ve made a difference through your analytical prowess!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to engage us with your passion for improving transport services. We’re looking for someone who can influence and inspire!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of accessible transport legislation and quality standards. Being able to discuss these topics confidently will show that you’re serious about the role and understand the sector.
✨Data is Your Friend
Since the role involves analysing performance data, be prepared to talk about how you've used data in previous roles to drive service improvements. Bring examples of insights you've gained and how they influenced decision-making.
✨Showcase Your Leadership Skills
As a Service Development Manager, you'll need to motivate others. Think of specific instances where you've led a team or project successfully. Highlight your proactive approach and how you manage complex priorities.
✨Build Relationships
This role requires strong relationship-building skills. Be ready to discuss how you've collaborated with different teams or partner organisations in the past. Emphasise your communication skills and how you engage with various stakeholders.