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- Tasks: Support families and ensure safe transport for children with special needs.
- Company: Join a dedicated team making a real difference in Lancashire.
- Benefits: Competitive salary, generous holiday, and professional development opportunities.
- Why this job: Make a meaningful impact on children's lives while building strong community relationships.
- Qualifications: Excellent communication skills and a passion for helping others.
- Other info: Flexible hours available; full training provided.
The predicted salary is between 28142 - 32061 £ per year.
Salary £28,142 - £32,061 Per annum | Permanent, Full Time, 37 hours per week | Accessible Transport Service | Bamber Bridge, Preston/Hybrid
Join our team as a School Transport Liaison Officer and help ensure children with Special Educational Needs and Disabilities (SEND) receive safe and effective home-to-school transport. As a School Transport Liaison Officer, you will act as the primary point of contact for families once a transport application has been approved. You will build strong, supportive relationships with parents and carers, developing a clear understanding of each child’s individual travel needs. This position is advertised as full time but we may consider part time/job share.
Responsibilities:- Working closely with colleagues and external partners to assess eligibility and facilitate safe, cost-effective arrangements.
- Liaising with the Safer Travel Team to ensure all risk assessments are accurately reflected in the transport provision.
- Promoting Independent Travel Training to help young people gain confidence and independence.
- Maintain accurate records and identify recurring issues to contribute to service improvements.
- Excellent listening and verbal communication skills with the ability to explain complex information clearly with empathy to parents and carers.
- Great relationship building and customer service skills. In this role you will be a consistent point of contact for parents and collaborate with key partners and colleagues.
- Confidence to use digital IT Systems to manage and maintain records. We’ll provide full training on our specialist systems.
What’s next: Closing date: 15th February 2026. Interview date: TBC. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Application review is ongoing; therefore we encourage you to apply as soon as possible to avoid missing out on this opportunity.
For an informal discussion about the role, please contact Lisa Cunningham, Service Development Manager.
What you can expect from us: We have an ambitious, confident and motivated management team who are experienced, supportive and keen to help you learn and grow. You will be part of a dedicated team making a meaningful difference to children, young people and families across Lancashire. This role offers opportunities for professional development and the chance to contribute to a service with a real social impact. As an organisation, we offer a wide range of staff benefits including a competitive salary and Local Government Pension Scheme with generous employer contributions. A great holiday entitlement of 26 days annual leave, which increases with length of service.
School Transport Liaison Officer | Accessible Transport Service | Full Time/Part Time | Preston | in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Transport Liaison Officer | Accessible Transport Service | Full Time/Part Time | Preston | in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the education and transport sectors. Attend local events or join online groups where you can connect with others who might know about opportunities. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research common questions for roles like School Transport Liaison Officer and practice your responses. Think about how your skills in communication and relationship building can shine through. We want you to show them why you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to highlight your key skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities that match your skills!
We think you need these skills to ace School Transport Liaison Officer | Accessible Transport Service | Full Time/Part Time | Preston | in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of School Transport Liaison Officer. We want to see how you can support families and children with SEND, so don’t hold back on sharing relevant examples!
Showcase Your Communication Skills: Since this role involves a lot of interaction with parents and carers, it’s crucial to demonstrate your excellent listening and verbal communication skills. Use clear and empathetic language in your application to reflect how you would communicate in the role.
Highlight Relationship Building: We’re looking for someone who can build strong relationships with families and colleagues. Share any past experiences where you’ve successfully collaborated with others or supported individuals, as this will show us you’re a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so get started today!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a School Transport Liaison Officer. Familiarise yourself with the key aspects of the role, such as liaising with families and assessing transport needs. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Showcase Your Communication Skills
Since this role requires excellent listening and verbal communication skills, prepare examples from your past experiences where you've effectively communicated complex information to parents or colleagues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Empathy and Relationship Building
Think about times when you've built strong relationships with others, especially in challenging situations. Be ready to discuss how you would approach working with families of children with Special Educational Needs and Disabilities (SEND) and how you can support them through the transport process.
✨Familiarise Yourself with Digital Systems
As the role involves using digital IT systems, brush up on your tech skills before the interview. If you have experience with similar systems, be prepared to discuss it. If not, express your willingness to learn and adapt quickly, as the organisation will provide training.
