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- Tasks: Register births, deaths, and marriages while providing excellent customer service.
- Company: Join Lancashire County Council's dedicated Registration Service team.
- Benefits: Competitive salary, generous holiday entitlement, and a great pension scheme.
- Why this job: Make a meaningful impact in your community while developing your career.
- Qualifications: Customer-focused with strong people skills and digital resource confidence.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
The predicted salary is between 25183 - 27269 £ per year.
Join our team as a Registration Officer at Lancashire County Council! Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team.
What you'll be doing:
- Undertaking duties attached to the registration of Births, Deaths and Still births
- Attest routine notices of marriage and civil partnerships
- Support the delivery of a high-quality Registration Service
- Work as a member of the Registration team
Our service:
The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.
Your new role:
We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision.
These roles are annualised contracts, meaning you will work your hours over the year, but the hours you work each week will vary depending on demand. This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro-rata basis. Work patterns are agreed in advance in accordance with the needs of the service but there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability two months in advance so that the rota of our ceremony programme can be put together.
How to apply:
Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. We will be holding an online information session to provide more details about the role.
Why join us:
By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring.
Benefits:
In return for your passion and expertise, Lancashire County Council offers a range of benefits, including:
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service.
- Access to our staff discount scheme in partnership with Vivup.
- Fantastic development and career opportunities.
Details about the registration service can be found on the Lancashire County Council website.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Registration Officer - Births & Deaths | Part Time I Preston Registration Office in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Officer - Births & Deaths | Part Time I Preston Registration Office in Burnley
✨Tip Number 1
Get to know the role and the team! Before applying, check out the Registration Service's website and understand what they do. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Join the online information session! It's a great opportunity to ask questions and get a feel for the team culture. Plus, it shows your enthusiasm and commitment to the role, which can really set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills and how they align with the job description.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Registration Officer - Births & Deaths | Part Time I Preston Registration Office in Burnley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond to help others, especially in roles where accuracy and attention to detail are key.
Be Specific with Examples: When you're filling out your application, use specific examples that demonstrate how you meet the criteria in the job description. We love seeing real-life situations where you've made a difference or solved a problem.
Keep It Professional Yet Friendly: While we want your personality to shine through, remember to keep your tone professional. A friendly approach can make your application stand out, so don’t be afraid to let your enthusiasm for the role show!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Lancashire County Council
✨Know Your Role
Make sure you understand the responsibilities of a Registration Officer. Familiarise yourself with the registration process for births, deaths, and marriages. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle sensitive situations with empathy and professionalism.
✨Be Ready for Teamwork Questions
As a member of the Registration team, you'll need to work well with others. Think of times when you've successfully collaborated with colleagues or resolved conflicts. Be prepared to discuss how you contribute to a positive team environment.
✨Demonstrate Digital Proficiency
This role requires confidence in using digital resources. Brush up on any relevant software or systems you might encounter. If you have experience with data entry or record-keeping, be ready to share that during the interview.
