Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Director of Highways and Transport with high-level correspondence and complex issues.
- Company: Join Lancashire County Council, a supportive and dynamic workplace.
- Benefits: Competitive salary, generous holiday entitlement, and a strong pension scheme.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Strong communication, organisation, and problem-solving skills required.
- Other info: Term time only position with opportunities for personal and professional growth.
The predicted salary is between 32061 - 36363 £ per year.
Salary £32,061 - £36,363 per annum | 37 hours per week | Permanent, Full time | HNM VIP Enquiries | Preston, Lancashire
Join our team as a Director Correspondence Officer and provide exceptional support to the Director of Highways and Transport. As the Director Correspondence Officer, you'll have a key role at the heart of a high‑profile service area, ensuring the Director can effectively deliver the County Council’s statutory responsibilities under the Highways Act 1980 and the Traffic Management Act 2004. You will take ownership of high‑level correspondence on behalf of the Director, managing sensitive, complex and often time‑critical issues. Working confidently with senior leaders, elected members, partners and members of the public, you will ensure all communication is accurate, timely and aligned with the strategic priorities of the service.
This is a fast‑paced environment where no two days are the same. You will need excellent judgment, strong written communication skills, and the ability to navigate complex information with discretion and professionalism.
More About The Role
- You’ll act as a first point of contact dealing with highways correspondence for the Director and at times related telephone calls.
- You’ll draft routine and complex correspondence to a high standard ensuring complete record keeping on the relevant systems when required.
- You’ll develop an understanding of the Director’s business, hierarchy of contacts, local protocols, and priorities.
- You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.
- This position is term time only, please note the salary quoted is full time equivalent, the salary received will be paid on a pro–rata basis.
More About You
- Communication skills - You’ll be interacting with internal and external customers and senior stakeholders whom you will need to build effective working relationships with.
- Organisation skills - You’ll need to have great attention to detail and the ability to work with a high volume of queries to achieve our objectives.
- Problem Solving Skills - You’ll use your initiative to solve problems and take steps to prevent issues from arising.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Why join us?
By joining Lancashire County Council, you can shape the career path that is right for you with the opportunity to gain personal and professional qualifications, coaching and mentoring – Lancashire County Council really is the place where you can have the career you’ve always wanted.
In return for your passion and expertise, we also offer a generous benefits package which includes:
- A competitive salary and Local Government Pension Scheme with generous employer contributions and optional Additional Voluntary Contributions.
- A great holiday entitlement of 26 days annual leave, which rises with length of service.
Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Lancashire County Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the Highways Act 1980 and the Traffic Management Act 2004. Knowing your stuff will show you're serious about the Director Correspondence Officer role.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with senior leaders and the public, being clear and confident in your responses is key. Try mock interviews with friends or family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director Correspondence Officer | Full time | HNM VIP Enquiries | Preston, Lancashire in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Director Correspondence Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of correspondence, it's crucial to demonstrate your strong written communication skills. Include examples of past experiences where you've successfully managed complex information or communicated effectively with stakeholders.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is well-structured and free of errors. Highlight any experience you have in managing high volumes of queries or correspondence to show that you can handle the fast-paced environment.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all the necessary information and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire County Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Director Correspondence Officer. Familiarise yourself with the Highways Act 1980 and the Traffic Management Act 2004. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
Since this role involves high-level correspondence, be prepared to demonstrate your written and verbal communication skills. Bring examples of past correspondence you've drafted or discuss situations where your communication made a significant impact. This will highlight your ability to manage sensitive issues effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully navigated complex problems. Be ready to share these examples during the interview, focusing on your thought process and the steps you took to resolve the issues. This will showcase your initiative and judgement, which are crucial for this role.
✨Build Rapport with Interviewers
Remember, you'll be working closely with senior leaders and stakeholders. During the interview, try to establish a connection with your interviewers. Ask insightful questions about their experiences and the team's dynamics. This will not only make you memorable but also demonstrate your interpersonal skills.
