At a Glance
- Tasks: Support senior managers by managing schedules, emails, and administrative tasks.
- Company: Join a supportive team dedicated to making a difference in people's lives.
- Benefits: Enjoy up to 32 days of annual leave and a competitive salary.
- Other info: Opportunity for personal growth and to contribute to meaningful projects.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 28142 - 32061 € per year.
Location: Lancashire (County Hall, Preston)
Salary: £28,142 - £32,061 per annum, permanent, full‑time (37 hours per week), pro rata.
This is a permanent, full‑time position within the Adult Services Support Services Team.
We need a Business Support Officer with empathy and the drive to make a difference by finding creative ways to support people to achieve what they want to and live independently.
This role supports Senior Service Managers in Adults, Health and Wellbeing by:
- Managing the inbox for the senior service managers, ensuring emails are actioned, deadlines are met and managed effectively
- Managing the diary and meeting schedule, ensuring senior managers are forewarned of approaching deadlines, upcoming events and issues affecting schedules
- Providing administrative support for meetings, including arranging dates, room bookings, preparation of agenda, distribution of papers and taking minutes using available technology
- Ensuring reports are maintained and kept up to date to meet key deadlines
- Organising attendance at training, conferences, travel arrangements in the UK, and accommodation when required for the senior managers and their respective teams
- Typing letters, preparing presentations and spreadsheets, tracking correspondence and monitoring response times, producing dashboards, chasing team members for information and keeping the Senior Service Manager informed of progress
- Assisting with the collection and collation of statistics, data, financial information or other management information
- Responding to and resolving telephone, face‑to‑face, e‑mail and postal enquiries generated by the service
- Performing ad‑hoc tasks as required by the senior managers or the post holder's line manager
- Using professional judgement and critical thinking in the decision‑making process
Our Values
- Supportive and Innovative – bring fresh ideas to achieve the best outcomes for people.
- Empathy – show compassion and empathy to support people, listening to what they need and ensuring they feel valued and respected.
Reasons to Join Us
Great annual leave: up to 32 days, 8
Business Support Officer | Support Services | Full Time in Burnley employer: Lancashire County Council
Join our dedicated team in Lancashire as a Business Support Officer, where you will play a vital role in supporting Senior Service Managers within the Adult Services Support Services Team. We pride ourselves on fostering a supportive and innovative work culture that values empathy and creativity, offering excellent benefits such as up to 32 days of annual leave and opportunities for professional growth. Working at County Hall in Preston not only provides a fulfilling career path but also allows you to make a meaningful impact in the community by helping individuals achieve their goals and live independently.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer | Support Services | Full Time in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you can bring empathy and innovation to the table, so think of examples from your past experiences that showcase these qualities.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on how you can support senior managers effectively, as that’s key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our supportive team.
We think you need these skills to ace Business Support Officer | Support Services | Full Time in Burnley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience and skills that align with our values of empathy and innovation. We want to see how you can bring fresh ideas to the table!
Showcase Your Skills:In your application, don’t just list your duties from previous jobs. Instead, showcase specific examples of how you've used your organisational and administrative skills to make a difference. We love seeing real-life applications of your talents!
Be Clear and Concise:Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your application. Remember, we’re looking for someone who can manage multiple tasks efficiently, so show us you can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Lancashire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the tasks mentioned in the job description, like managing emails and diaries, and think about how your past experiences align with these duties.
✨Showcase Your Empathy
Since empathy is a key value for this role, be prepared to share examples of how you've demonstrated compassion in previous positions. Think of specific situations where you supported someone or resolved an issue by listening and understanding their needs.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Practice how you would handle tasks like arranging meetings or managing tight deadlines. This will show that you can think on your feet and are ready to tackle the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
