At a Glance
- Tasks: Provide essential admin support to help children and families thrive.
- Company: Join a friendly team at Lancashire County Council, making a real difference.
- Benefits: Enjoy a competitive salary, flexible hours, and 26 days annual leave.
- Other info: Hybrid working options available for a balanced lifestyle.
- Why this job: Be part of a supportive environment while developing your skills.
- Qualifications: Experience in admin is great, but a willingness to learn is key!
The predicted salary is between 25989 - 28142 € per year.
Salary £25,989 - £28,142 per annum | 25.9 hours per week | Permanent, Part time | The Fold | Burnley, Lancashire
Part-time – 3.5 days (Monday–Thursday) | Burnley + Hybrid working
Make a real difference in children’s lives behind the scenes. We’re looking for an enthusiastic and motivated Business Support Officer to join our friendly and supportive team within the Education and Children’s Directorate. In this role, you’ll play a vital part in supporting our Inclusion Service, helping ensure children, families, and professionals receive the high-quality support they need. If you enjoy being organised, helping others, and working as part of a collaborative team, this could be the perfect opportunity—whether you're experienced in admin or looking to grow your skills.
What you’ll be doing:
- Providing high-quality administrative support to managers and operational teams
- Supporting Social Workers, managers, and professionals across the Inclusion Service
- Communicating with families, colleagues, and members of the public
- Using systems and data to support service delivery and decision-making
- Helping ensure processes run smoothly and efficiently
What we’re looking for:
- Passion for great service
- Experience in an administrative or office-based role (or a strong willingness to learn)
- Confidence using Microsoft Office and databases
- Strong communication skills
You’ll interact with a wide range of people, so being able to communicate clearly, listen carefully, and respond with empathy is essential.
Why join us?
You’ll be part of a supportive, welcoming team where your contribution is valued. We’ll support your development and help you build a rewarding career, while maintaining a healthy work-life balance.
Lancashire County Council offers:
- Competitive salary
- 26 days annual leave (plus bank holidays)
- Flexible working opportunities
- Hybrid working (home and office-based)
- Health and wellbeing support
- Family-friendly policies
- Financial and travel benefits
- Access to ongoing training and development
This role combines home and office working (Burnley). You’ll need a suitable home workspace and broadband connection.
Important information:
Interviews: Monday 8 June 2026
Please note interviews cannot be rescheduled.
Interested?
For an informal discussion about the role, please contact: Jill Jones, Business Support Team Leader at Jill.Jones@lancashire.gov.uk or 01254 220561.
Application tips:
Please ensure you provide a personal statement which addresses all essential criteria in the person specification and upload all supporting documents before submitting (no late submissions will be accepted).
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Business Support Officer | Part time | The Fold | Burnley, Lancashire employer: Lancashire County Council
At Lancashire County Council, we pride ourselves on being an excellent employer that values the contributions of our staff. As a Business Support Officer in Burnley, you'll enjoy a supportive work culture that prioritises your professional development and work-life balance, with flexible and hybrid working options. Our commitment to employee wellbeing is reflected in our competitive salary, generous annual leave, and access to ongoing training, making this a rewarding opportunity for those looking to make a meaningful impact in children's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer | Part time | The Fold | Burnley, Lancashire
✨Tip Number 1
Get to know the company! Research The Fold and understand their mission in supporting children and families. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with a variety of people, it’s crucial to articulate your thoughts clearly. Try role-playing common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve successfully managed tasks or supported a team. Being able to demonstrate this will make you stand out as a candidate who can keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at The Fold.
We think you need these skills to ace Business Support Officer | Part time | The Fold | Burnley, Lancashire
Some tips for your application 🫡
Craft Your Personal Statement:Make sure your personal statement is tailored to the role. Address all the essential criteria in the person specification and show us why you're the perfect fit for the Business Support Officer position.
Show Off Your Skills:Highlight your experience with Microsoft Office and any administrative roles you've had. We want to see how your skills can contribute to our Inclusion Service, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and make sure your communication skills shine through—this is key for the role!
Submit Everything on Time:Double-check that you’ve uploaded all supporting documents before hitting submit. Remember, late submissions won’t be accepted, so let’s get it right the first time!
How to prepare for a job interview at Lancashire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the responsibilities mentioned in the job description, especially how you'll be supporting the Inclusion Service. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Showcase Your Communication Skills
Since this role involves interacting with families and professionals, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you've effectively communicated or resolved issues. This will highlight your ability to connect with others, which is crucial for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and organisational skills. Think about situations where you've had to manage multiple tasks or support a team. Practising these scenarios can help you articulate your thought process and showcase your ability to handle challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the specific challenges the Inclusion Service faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it leaves a positive impression on the interviewers!
