At a Glance
- Tasks: Provide essential admin support and assist with museum operations and events.
- Company: Judges Lodgings Museum, a vibrant cultural hub in Lancaster.
- Benefits: Competitive salary, flexible hours, and a chance to work in a historic setting.
- Why this job: Join a friendly team and make a difference in the community while gaining valuable experience.
- Qualifications: Strong admin skills, customer service experience, and a passion for heritage.
- Other info: Part-time role with opportunities for personal growth and development.
The predicted salary is between 21148 - 21991 Β£ per year.
Salary Β£25,185 - Β£25,989 Per annum | Pro Rota | Part time, Temporary | 18.5 hours per week | Judges Lodgings Museum, Lancaster, Lancashire
About The Role
If you are highly motivated, friendly and supportive with excellent administrative, communication and customer care skills then this post is for you. This role provides key administrative, clerical, and financial support for the day-to-day operation of Judges Lodgings Museum, including cashing up, banking and processing orders for shop stock and equipment. It includes inputting financial and management information as required and requires higher level text processing, spreadsheet and IT skills. It also provides accurate general advice and guidance to the public, colleagues and the Friends. The role involves the administration of group bookings, events and liaising with the Heritage Learning Team over school bookings. Also supporting the front of house operations which can include opening and closing the site, operating the till, dealing with visitors, and assisting with events and promotion.
Responsibilities
- Provide key administrative, clerical and financial support for daily museum operations.
- Cash handling, banking, and processing orders for shop stock and equipment.
- Input financial and management information; use higher level text processing, spreadsheet and IT skills.
- Offer accurate general advice and guidance to the public, colleagues and the Friends.
- Administer group bookings and events; liaise with the Heritage Learning Team regarding school bookings.
- Support front of house operations including opening/closing the site, operating the till, assisting visitors, and supporting events and promotion.
Details
This is a 1-year temporary post from 1 April 2026 to 31 March 2027, based at Judges Lodgings Museum. The hours are 18.5 per week, normally Tuesday, Wednesday and half-day Thursday, with days open to further discussion.
Application and Information
More details about the role and the criteria you need to include within your application can be found on the attached job description and person specification. Details about the museum service can be found here: Discover Lancashire's museums - Lancashire County Council. If you would like an informal discussion or any further information, please contact Lynda Jackson on Tuesday, Thursday or Friday.
Business Support Officer | Part time | Judges Lodgings Museum l Lancaster, Lancashire in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Support Officer | Part time | Judges Lodgings Museum l Lancaster, Lancashire in Burnley
β¨Tip Number 1
Get to know the museum! Before your interview, do a bit of research on Judges Lodgings Museum. Familiarise yourself with their exhibits and events. This will show your genuine interest and help you stand out.
β¨Tip Number 2
Practice your customer service skills! Since this role involves dealing with visitors, think of examples where you've provided excellent support or resolved issues. We want to hear how you can make a positive impact on the public.
β¨Tip Number 3
Show off your admin skills! Be ready to discuss your experience with spreadsheets and financial tasks. Maybe even bring along a sample of your work if itβs relevant. We love seeing how you can contribute to our daily operations.
β¨Tip Number 4
Donβt forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the role or the museum. It shows you're engaged and keen to be part of the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Support Officer | Part time | Judges Lodgings Museum l Lancaster, Lancashire in Burnley
Some tips for your application π«‘
Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description. Itβs packed with clues about what weβre looking for, so tailor your application to highlight how your skills match our needs.
Show Off Your Skills: We want to see your administrative, communication, and customer care skills shine through. Use specific examples from your past experiences that demonstrate these abilities, especially in a museum or similar environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the position. Plus, itβs super easy!
How to prepare for a job interview at Lancashire County Council
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer at Judges Lodgings Museum. Familiarise yourself with the key tasks like cash handling, administrative support, and liaising with the Heritage Learning Team. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Off Your IT Skills
Since the job requires higher-level text processing and spreadsheet skills, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous roles, and if possible, practice some common tasks beforehand. This will demonstrate your capability and readiness for the technical aspects of the job.
β¨Customer Care is Key
As this role involves dealing with visitors and providing guidance, think of specific examples where you've excelled in customer service. Be ready to share stories that highlight your friendly and supportive nature, as well as your ability to handle queries effectively. This will show that you can create a welcoming environment at the museum.
β¨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the museum's operations or the team you'll be working with. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.