At a Glance
- Tasks: Support individuals to live independently and achieve their goals.
- Company: Join Lancashire County Council's innovative Support Services Team.
- Benefits: Enjoy up to 32 days annual leave and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Empathy, creativity, and a passion for helping others.
- Other info: Be part of a forward-thinking team driving positive change in the community.
The predicted salary is between 25185 - 25989 £ per year.
A permanent, full time Business Support Officer to work as part of our Adult Services Support Services Team. You must have empathy and the drive to make a difference, finding creative ways to support people to achieve what they want to and live as independently as possible in a place they call their home.
This is a hugely exciting time for us. We’ve launched Living Better Lives in Lancashire – our new strength-based vision for social care. We’re driving forward innovative practice that will make a difference to our communities, and we need Business Support Officers to help us achieve our vision of supporting people to achieve what they want to, living independently in a place they call their home.
Your duties will include working closely with colleagues, managers and other professionals to deliver an effective and high-quality service ensuring targets are met. You will maintain timely, accurate and up to date records and information for management and other professionals showing commitment for the role. You will also follow processes and procedures adhering to strict timescales, escalating tasks where necessary.
Our values
What’s important to us, is that you share our values…
- Supportive and Innovative - You’ll need a blend of supportive and innovative thinking, coming up with fresh ideas so we can achieve the best outcomes for people.
- Empathy - You’ll need compassion and empathy to support people, listening to what they need, whilst ensuring they feel valued and respected.
Reasons to Join Us
In return Lancashire County Council offers a range of benefits, which can be found on the LCC Vacancies website, including: Great Annual Leave: We offer up to 32 days annual leave.
Business Support Officer I Support Services Team I Preston in Burnley employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer I Support Services Team I Preston in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their vision of 'Living Better Lives in Lancashire' and think about how your skills can contribute to that. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those that focus on empathy and support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Business Support Officer I Support Services Team I Preston in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and skills mentioned in the job description. Highlight your empathy and innovative thinking, as these are key traits we’re looking for in a Business Support Officer.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to support others and manage records effectively. We want to see how you’ve made a difference in previous roles, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire County Council
✨Understand the Role
Before your interview, make sure you thoroughly understand the role of a Business Support Officer. Familiarise yourself with the key responsibilities and how they align with the values of empathy and innovation. This will help you articulate how your skills and experiences can contribute to the team's goals.
✨Showcase Your Empathy
During the interview, be prepared to share examples that demonstrate your empathy and supportive nature. Think of specific situations where you've helped others or made a positive impact. This will show that you not only understand the importance of these qualities but also embody them in your work.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and innovative thinking. Practice responding to questions like, 'How would you handle a situation where a client is struggling to live independently?' This will allow you to showcase your creative solutions and commitment to supporting individuals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the Support Services Team and their vision for Living Better Lives in Lancashire. This shows your genuine interest in the role and helps you determine if the organisation aligns with your values and career aspirations.