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For Companies At a Glance
- Tasks: Assist customers, support events, and help with digital resources in a vibrant library setting.
- Company: Join the welcoming team at Burnley Library, part of Lancashire Libraries.
- Benefits: Earn £12.21 per hour, enjoy 26 days holiday, and access great employee perks.
- Why this job: Share your love for reading while making a positive impact in your community.
- Qualifications: Passion for reading, excellent communication, and digital skills are essential.
- Other info: Gain valuable experience in a supportive environment with career growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
Are you passionate about reading and enjoy helping others? We are looking for an enthusiastic, customer focussed and digitally confident individual to join our library teams. Lancashire Libraries are a vital service that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We're proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.
What You'll Be Doing:
- As an Apprentice Library Assistant, you'll support the delivery of a high-quality library and information service. This includes:
- Assisting customers with accessing digital resources and information.
- Supporting in the planning and delivery of events (e.g. author events, class visits).
This is a temporary 2-year role, working an average of 37 hours per week. This will include some evenings and weekends, over a two-week rota.
What We’re Looking For:
Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service. As an apprentice, you will work with a team in offering a high-quality library and information service and you will support the planning and the delivery of a diverse range of events and activities. You will support and encourage customers to access online information and resources, for example accessing free eBooks and newspaper apps or helping someone find reliable information, such as applying for a passport. Sometimes, you will need to work at other locations, and the role may involve some lone working.
Why Join Us?
- A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays.
- Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!
How to Apply:
We encourage all applicants to visit any Lancashire Library to see what is on offer. Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. For further queries about the role, please contact Anna Haywood (Mondays or Tuesdays) - 01772 537981.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
We reserve the right to close a vacancy early and before the closing date if we receive sufficient applications.
Apprentice Library Assistant | Full time | Burnley Library employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Library Assistant | Full time | Burnley Library
✨Tip Number 1
Get to know the library! Visit Burnley Library and chat with staff and customers. This will give you a feel for the environment and help you understand what they value most.
✨Tip Number 2
Show off your passion for reading! When you get the chance, share your favourite books or authors during interviews. It’ll show you’re genuinely interested in the role and the library's mission.
✨Tip Number 3
Practice your digital skills! Familiarise yourself with online resources and eBooks. Being able to confidently assist customers with these tools will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our team at Lancashire Libraries.
We think you need these skills to ace Apprentice Library Assistant | Full time | Burnley Library
Some tips for your application 🫡
Show Your Passion for Reading: Make sure to highlight your love for reading in your application. We want to see how enthusiastic you are about books and helping others discover them too!
Be Customer-Focused: Since this role is all about assisting customers, share examples of how you've provided great service in the past. We’re looking for that friendly, welcoming vibe!
Demonstrate Your Digital Skills: As a Library Assistant, you'll be helping people access digital resources. Include any relevant experience you have with technology or online services in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Lancashire County Council
✨Know Your Library Stuff
Before the interview, brush up on your knowledge of the library's services and resources. Familiarise yourself with digital tools and platforms they use, like eBooks and online databases. This will show your enthusiasm and readiness to assist customers effectively.
✨Show Your Passion for Reading
Be prepared to discuss your favourite books or authors and why you love reading. This not only highlights your passion but also aligns with the role's focus on sharing that love with others. A genuine interest in literature can really set you apart!
✨Demonstrate Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Whether it's helping someone find information or resolving an issue, be ready to share these stories. This will showcase your ability to connect with library users and support their needs.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about upcoming events at the library or how they engage with the community. This shows your interest in the role and your eagerness to contribute to the library's mission.
