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- Tasks: Join our team as a Fleet Support Assistant, handling vital admin tasks and fleet management systems.
- Company: Be part of Lancashire Constabulary, dedicated to delivering top-notch fleet services.
- Benefits: Enjoy a supportive work environment with opportunities for training and professional development.
- Why this job: Make an impact in a high-performing team while gaining valuable experience in fleet management.
- Qualifications: Must have or be willing to achieve relevant qualifications in fleet management and customer service.
- Other info: Candidates must pass vetting and have a minimum 3-year UK residency.
The predicted salary is between 24000 - 36000 £ per year.
Applications are invited for the post of Fleet Support Assistant within LC Fleet Management, Administration Team
based at Hutton Headquarters.
This position is to be part of the Fleet Services support function undertaking administration support including using and updating of the Fleet Management System, Telematics and Dash Cam Platforms.
Working as part of a high performing team to deliver a best-in-class fleet service and end user experience.
To provide administrative support for the Fleet Services externally sourced contracts including but not limited to fleet motor policy, collision damage repairs, third party loss providers, independent assessors, fuel purchases, telemetry, vehicle collection/delivery, vehicle auction and vehicle salvage. Ensuring that appropriate systems are updated in real time to enable fleet services to deliver the required service level to the Constabulary.
The post holder will provide specialist fleet and general administrative support to the department and its management team.
Key Responsibilities
- To form part of an efficient administration team ensuring all records within the Fleet Management System are inputted accurately and are comprehensive, relevant, and compliant with the requirements of the Road Traffic Act 1988, Health and Safety at Work Act and Provision and Use of Work Equipment Regulations.
- To carry out all vehicle related administration for the entire cycle within the department ensuring all documentation in relation to our vehicle fleet and driver licencing is always compliant and entered onto the relevant systems in a timely manner.
- Insure all fleet data is up to date and assist the Senior Leadership Team to provide reporting dashboards and power point presentation packs including daily fleet status reports.
- Enter all Police Vehicle Incident data into the Fleet Management System and ensure information is referred to our insurers, third party loss recovery agents and legal teams where appropriate.
- Assist the Fleet Support Manager to manage user access and be the first point of contact in relation to all fleet systems and platforms including the fleet management system, telematics platform, DVLA, Allstar, MID etc.
- To administer the Fleet Management, Driver Portal and Telematics systems ensuring drivers and supervisors have the required access. Provide advice and guidance on their effective use and integration into business processes to maximise benefits.
- To support Fleet system users by delivering training inputs appropriate for their role and business requirements; provide ad hoc advice on request and progress any issues raised to their successful resolution.
Skills And Experience
Association of Fleet Professionals – Fleet Vehicle Management – Strategic Level IMI qualification at Pass or above or willing to work towards and complete within 24 months. N/SVQ Level 3 Diploma, or above, in Customer Service or an equivalent qualification or willing to work towards and complete within 24 months.
Vetting
Successful applicants will be required to pass Recruitment Vetting prior to commencing their role.
Please be aware there is a minimum 3 year UK residency required for Recruitment Vetting.
Further details of the requirements and duties of the post can be found on the attached Role Profile.
Candidates applying for Lancashire Constabulary should be aware that the use of online \’Artificial Intelligence\’ (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online \’AI\’ software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents.
Closing date: Monday 8th September 2025 at 10am. #J-18808-Ljbffr
S25-277 Fleet Support Assistant (LC5-6) employer: Lancashire Constabulary
Contact Detail:
Lancashire Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land S25-277 Fleet Support Assistant (LC5-6)
✨Tip Number 1
Familiarise yourself with the Fleet Management System and related platforms mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of the Lancashire Constabulary, especially those in fleet management or administrative roles. They can provide valuable insights into the team dynamics and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience with compliance and data management, as these are crucial aspects of the role. Think of specific examples where you've ensured accuracy and compliance in previous positions.
✨Tip Number 4
Show your willingness to learn by mentioning any relevant qualifications you are pursuing or plan to pursue, such as the Association of Fleet Professionals qualification. This demonstrates your commitment to professional development and aligns with the job requirements.
We think you need these skills to ace S25-277 Fleet Support Assistant (LC5-6)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Fleet Support Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experience with fleet management systems. Mention specific tasks you've handled that relate to the job, such as data entry, compliance checks, or customer service.
Showcase Your Skills: Make sure to include any qualifications or training relevant to fleet management or customer service. If you are working towards the required qualifications, mention this and your commitment to completing them within the specified timeframe.
Personalise Your Application: Avoid generic statements. Instead, personalise your application by addressing how you can contribute to the team and improve the fleet services. Use specific examples from your past experiences to demonstrate your capabilities.
How to prepare for a job interview at Lancashire Constabulary
✨Know the Fleet Management Systems
Familiarise yourself with the Fleet Management System, Telematics, and Dash Cam Platforms. Understanding how these systems work will help you answer questions confidently and demonstrate your readiness for the role.
✨Highlight Relevant Experience
Be prepared to discuss any previous administrative roles or experiences that relate to fleet management or customer service. Use specific examples to showcase your skills and how they align with the job requirements.
✨Demonstrate Teamwork Skills
Since this role involves working as part of a high-performing team, be ready to share examples of how you've successfully collaborated with others in past positions. Emphasise your ability to contribute positively to a team environment.
✨Prepare for Compliance Questions
Given the importance of compliance with regulations like the Road Traffic Act and Health and Safety at Work Act, be prepared to discuss how you ensure compliance in your work. This could include processes you've followed or challenges you've overcome.