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- Tasks: Provide top-notch reception and admin support in a community team for Eating Disorder Services.
- Company: Join the Lancashire & South Cumbria NHS Foundation Trust, committed to diversity and inclusion.
- Benefits: Flexible working hours, supportive environment, and a focus on work/life balance.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: We welcome applications from all backgrounds and encourage those with lived experience to apply.
The predicted salary is between 24000 - 36000 £ per year.
Applications are invited for a Band 2 Receptionist to work in our community team Eating Disorder Service to provide a comprehensive administration and information service across the service, and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.
The post holder will be organised, professional, committed and will assist in providing a high standard, quality reception service within designated base. The post holder will have knowledge of relevant customer service procedures applicable to this role. Problem solving is an integral part of the role.
The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.
The post holder will work flexibly in response to the needs of the service providing cover to various sites as directed by their line manager to ensure continuity of service provision.
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups.
If you’d like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
For more details regarding this role, please review the Job Description and Person Specification attached.
This advert closes on Tuesday 27 Jan 2026.
Receptionist | Lancashire & South Cumbria NHS Foundation Trust employer: Lancashire Care Foundation Trust
Contact Detail:
Lancashire Care Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist | Lancashire & South Cumbria NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions, especially those about customer service and teamwork. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your personality! When you get to the interview stage, let your passion for helping others shine through. The NHS values commitment and empathy, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles that match your skills and interests right there.
We think you need these skills to ace Receptionist | Lancashire & South Cumbria NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Receptionist. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your ability to interact with diverse groups. Share examples of how you've effectively communicated in previous roles or situations.
Highlight Problem-Solving Abilities: Problem-solving is a big part of being a Receptionist. Include specific instances where you've successfully tackled challenges or improved processes in your past jobs. This will demonstrate your proactive approach.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Lancashire Care Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist in the Eating Disorder Service. Familiarise yourself with the key tasks mentioned in the job description, such as providing a comprehensive administration service and coordinating activities with the team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Receptionist, strong communication skills are essential. Prepare examples from your past experiences where you've effectively communicated with diverse groups of people. Whether it's resolving a customer issue or collaborating with colleagues, be ready to share how you can contribute to a positive reception experience.
✨Demonstrate Problem-Solving Abilities
Problem-solving is a key part of this role, so think of specific situations where you've successfully tackled challenges. Be prepared to discuss how you approached these problems, what solutions you implemented, and the outcomes. This will highlight your ability to handle the unexpected and maintain a high standard of service.
✨Embrace Diversity and Inclusion
The organisation values diversity and inclusion, so it’s important to express your understanding and appreciation for this. Share any relevant experiences you have that align with these values, whether through work or personal life. This will show that you resonate with their mission and are committed to creating an inclusive environment.
