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- Tasks: Support clinical services by managing data, organising clinics, and minuting sensitive meetings.
- Company: Join the compassionate team at Lancashire & South Cumbria NHS Foundation Trust.
- Benefits: Flexible working options, competitive salary, and a focus on wellbeing.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: Experience in administration and customer service with attention to detail.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a Band 3 Performance, Planning and Quality Administrator (PPQ) to work within our Clinical Services based at Leyland House.
Your previous employment in administration and customer service will provide you with the foundation needed to work efficiently, competently and with a caring demeanour.
Our service users are at the heart of what we do. Our admin teams provide the vital link for those who require support within our service whether that be queries regarding their referrals, booking appointments or responding to medication or clinical concerns.
Our administrators are required to support meetings therefore you must have proven experience in minuting meetings that are of a sensitive nature. Attention to detail is a pre‑requisite. We are focused on care therefore our work must reflect this.
An employment history outside of the NHS will be considered; however, your application must prove you work in line with our core values:
Core Values
- We are approachable and show compassion
- We actively listen to what people need and proactively offer support
- We pay attention to our own wellbeing and the wellbeing of others
- We celebrate success and provide feedback that is sincere and genuine.
Please read the job description and person specification attached to ensure your experience aligns with the post. Your duties will include but not be limited to those detailed.
The post holder will have a key role in maintaining systems and databases to support service planning and the monitoring of performance and quality indicators for services. This will involve data input, ensuring accuracy of data, the retrieval of data and information by running queries and producing reports as required.
The post holder will also support the organisation of clinics, education and training programmes, promotional and marketing events as required.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their administration line manager to ensure continuity of a quality service provision.
The post holder will provide support and day to day supervision of Clerical Officers and act up on behalf of the Administration Team Leader as required.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Please see the attached job description and person specification for more information about this role.
This advert closes on Tuesday 28 Oct 2025.
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Planning, Performance & Quality Administrator | Lancashire & South Cumbria NHS Foundation Trust employer: Lancashire Care Foundation Trust
Contact Detail:
Lancashire Care Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning, Performance & Quality Administrator | Lancashire & South Cumbria NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your answers. We recommend using the STAR method to showcase your experience and how it aligns with the Trust's core values.
✨Tip Number 3
Showcase your attention to detail! Bring examples of your previous work where you’ve had to manage data or minute meetings. This will demonstrate your competence and caring demeanour, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight how you embody the Trust's values, making you stand out from the crowd.
We think you need these skills to ace Planning, Performance & Quality Administrator | Lancashire & South Cumbria NHS Foundation Trust
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. Make sure you understand what we're looking for and how your experience aligns with the role. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Experience: When filling out your application, highlight your previous admin and customer service roles. We want to see how your past experiences have prepared you for this position, especially in areas like minuting meetings and managing sensitive information.
Emphasise Our Core Values: Our core values are super important to us! Make sure your application reflects these values—approachability, compassion, and attention to wellbeing. Share examples of how you've demonstrated these in your previous roles to really stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Lancashire Care Foundation Trust
✨Know Your Core Values
Before the interview, take some time to familiarise yourself with the core values of the Lancashire & South Cumbria NHS Foundation Trust. Be ready to discuss how your previous experiences align with their values of compassion, active listening, and support. This will show that you understand their mission and are a good fit for their team.
✨Showcase Your Admin Skills
Since the role requires strong administrative skills, prepare examples from your past work where you successfully managed data input, maintained systems, or organised events. Highlight any experience you have in minuting meetings, especially those of a sensitive nature, as this is crucial for the position.
✨Demonstrate Attention to Detail
Attention to detail is a must for this role. During the interview, be prepared to discuss specific instances where your attention to detail made a difference in your work. You might even want to bring along a sample report or document you've worked on to illustrate your point.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the types of projects you’ll be involved in, or how success is measured in the role. This not only shows your interest but also helps you gauge if the environment is right for you.
