At a Glance
- Tasks: Support the transfer of electronic patient records and assist in community administration hubs.
- Company: Join the Lancashire and South Cumbria NHS Foundation Trust, a diverse and inclusive workplace.
- Benefits: Flexible working hours, wellbeing resources, and a supportive work environment.
- Other info: We encourage applications from all backgrounds and offer various flexible working patterns.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic team.
- Qualifications: Good education in English, Maths, and Word processing; excellent computer and interpersonal skills.
The predicted salary is between 23615 - 25674 £ per year.
We have an exciting opportunity for three post holders to support the transfer of the electronic patient records from ECR and RiO to EMIS. This will be supporting physical health services in the Central & West Network. The post holders will be aligned to the Community administration hubs supporting working from sites including Clinics and Health Centres in Preston, Chorley & South Ribble localities.
The post holders will be required to work flexibly in response to the needs of the Digital and administrative service as directed by their administration line manager, to ensure continuity of a quality service provision. The post holders will have a good standard of education with qualifications in English, Maths and Word processing. Excellent computer skills are essential to support the teams transitioning to a new patient administration system. General administration experience is required in order to provide a professional service to the clinical teams.
Contact with patients by telephone is required and therefore, experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative.
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups.
If you’d like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi‑time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work. Please see attached the job description and person specification for more information about this role.
This advert closes on Friday 5 Jun 2026.
Clerical Officer | Lancashire and South Cumbria NHS Foundation Trust in Chorley employer: Lancashire Care Foundation Trust
At Lancashire and South Cumbria NHS Foundation Trust, we pride ourselves on being an excellent employer that values diversity, inclusion, and the wellbeing of our staff. Our flexible working arrangements and commitment to a positive work/life balance ensure that employees can thrive both personally and professionally. With opportunities for growth and development within a supportive team environment, we encourage applications from all backgrounds, particularly those with lived experience relevant to our services.
Contact Details:
Lancashire Care Foundation Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer | Lancashire and South Cumbria NHS Foundation Trust in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or similar fields on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills in organisation and communication can shine through. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your tech skills! Since this role involves transitioning to a new patient administration system, be ready to discuss your experience with similar software. Brush up on any relevant tools before your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at LSCFT. Don’t miss out on this opportunity!
We think you need these skills to ace Clerical Officer | Lancashire and South Cumbria NHS Foundation Trust in Chorley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can support the transition to EMIS and contribute to the community administration hubs.
Show Off Your Skills:Don’t forget to showcase your excellent computer skills and any relevant administration experience. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Communicate Clearly:Since this role involves contact with patients, it’s crucial to demonstrate your interpersonal and customer care skills. Use clear and concise language in your application to show us you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lancashire Care Foundation Trust
✨Know Your Stuff
Make sure you understand the role of a Clerical Officer and the specifics of transferring electronic patient records. Familiarise yourself with EMIS and how it differs from ECR and RiO. This will show your enthusiasm and readiness to jump right in.
✨Show Off Your People Skills
Since you'll be dealing with patients over the phone, practice your communication skills. Think about examples where you've successfully handled customer queries or resolved issues. This will help demonstrate your interpersonal skills during the interview.
✨Flexibility is Key
Be prepared to discuss how you can adapt to different working patterns and environments. The role requires flexibility, so think of times when you've successfully adjusted to changing circumstances in previous jobs.
✨Highlight Your Organisational Skills
Bring examples of how you've managed multiple tasks or projects simultaneously. Being organised is crucial for this role, so share specific instances where your organisational skills made a difference in your work.
