Locality Operational Lead – Pennine Adults | Lancashire and South Cumbria NHS Foundation Trust in Burnley

Are you an experienced operational manager with a passion for improving services for people with Learning Disabilities and their families? We are seeking a dynamic and motivated Operational Lead to join our Adult Community Learning Disability Team in Pennine. This is an exciting opportunity to provide operational leadership within a well-established multidisciplinary service.

The All Age Community Learning Disability Team provides specialist, person‐centred support to children, young people, and adults with learning disabilities. The team works across the lifespan to offer a seamless, consistent pathway of care. The service brings together a range of professionals — including learning disability nurses, psychologists, occupational therapists, speech therapists, to deliver integrated health and social care within the community. The service focuses on promoting independence, reducing health inequalities, supporting families and carers, and enabling people to participate fully in their communities.

Our work includes specialist assessment, risk management, behaviour support, care planning, and partnership working with education, health, voluntary sector organisations, and wider community networks. The team is committed to strengths based practice, positive risk taking, and empowering individuals to achieve their personal goals.

As Operational Lead, you will be responsible for the day‐to‐day management and performance of the Adult Community Learning Disability Team in Pennine. You will work closely with the Modern Matron and clinical team to ensure safe, effective, and person‐centred care is delivered while meeting key performance targets. You will oversee service performance, workforce management, pathway oversight, and quality governance processes, ensuring compliance with regulatory standards, including those set by the Care Quality Commission.

This role requires strong analytical skills, operational oversight, and the ability to manage competing priorities within a fast‐paced environment.

• Provide operational leadership to the Adult Community Learning Disability Team.
• Monitor and improve service performance, including pathway monitoring and KPIs.
• Provide line management and leadership to designated staff.
• Support workforce planning and recruitment.
• Lead quality improvement and service development initiatives.
• Manage risks, incidents, and governance processes.
• Develop strong partnerships across the Trusts and external partners.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under‐represented groups. If you'd like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT supports flexible working; we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi‐time. The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.