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For Companies At a Glance
- Tasks: Engage with customers, promote memberships, and hit sales targets in a fun environment.
- Company: Lampton Leisure, a vibrant leisure centre in Hounslow.
- Benefits: London Living Wage, 22 days holiday, free gym membership, and discounts from top brands.
- Why this job: Kick-start your career in sales within the exciting leisure industry.
- Qualifications: No prior experience needed; just bring enthusiasm and great communication skills.
- Other info: Onsite assessment day for interested candidates to showcase their potential.
The predicted salary is between 24000 - 36000 £ per year.
Join our Team! We’re looking for enthusiastic and driven individuals to join our Sales teams across our leisure centres in Hounslow! As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! You don’t need any prior qualifications or experience to apply. Great communication skills, enthusiasm for health and fitness, a proactive and customer-focused attitude, and an ability to dive in and make every customer feel valued are what will make you a great team member for Lampton Leisure.
Why Join Us
- An excellent starting point for a career in the leisure industry
- Opportunity for career progression
- Potential to complete training courses such as NPLQ, FAW and PPOs
- Varied working hours
Lampton Leisure Benefits Include
- London Living Wage Employer
- 22 days holiday allowance, plus bank holidays
- Free gym membership
- Lampton Rewards - discounts and offers from top brands and services
- EE rewards - 20% off phone, sim and mobile broadband
- Enhanced Maternity and Paternity leave
- Pension Scheme
- Staff wellbeing services, including access to online GP, occupational health and EAP
- Flu Jabs
- Eye care vouchers and support towards glasses
- Cycle to work scheme
- Electric Car salary sacrifice scheme
We will be holding an onsite assessment day for anyone interested in kick-starting their career in sales within the leisure industry; those shortlisted will be sent details of the date and time as part of the interview process.
About The Job
As a Sales Consultant at Lampton Leisure, you will be responsible for driving member retention, ensuring the customer is at the forefront of all we do. You will establish and maintain excellent relationships with our customers and potential future customers whilst ensuring our retention team is always delivering excellent customer service.
Key Responsibilities
- Make outbound telephone calls with the aim to retain customers.
- Handle customer calls in an efficient and effective manner, giving great customer services over telephone, email, live chat and in person.
- To achieve and exceed customer retention targets and KPIs.
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.
- Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.
- Meetings with team managers to help improve customer service and retention for the site, working together to develop changes.
- Respond to customer queries on all platforms including social media, website and customer feedback.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Sales Consultant employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get ready for that onsite assessment day! We recommend doing a bit of research on Lampton Leisure and the role of a Sales Consultant. Knowing the ins and outs of what we do will help you stand out and show your enthusiasm.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your passion for health and fitness! Whether it's sharing your workout routine or discussing your favourite sports, let us see how much you care about the industry. It’ll make a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits right there.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Consultant role. Highlight any customer service or sales experience, even if it’s informal, to show us you’ve got what it takes!
Show Your Enthusiasm: We love a bit of passion! In your application, let your enthusiasm for health and fitness shine through. Share why you’re excited about the opportunity to work with us at Lampton Leisure.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through in your writing!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Lampton Leisure
✨Know Your Product
Before the interview, make sure you understand what Lampton Leisure offers. Familiarise yourself with their memberships and services. This will help you speak confidently about how you can promote these to potential customers.
✨Show Your Enthusiasm
Lampton Leisure is looking for enthusiastic individuals, so let your passion for health and fitness shine through. Share personal experiences or stories that highlight your interest in the leisure industry during the interview.
✨Practice Your Communication Skills
Since great communication is key for this role, practice answering common interview questions out loud. Focus on being clear and engaging, as you'll need to demonstrate how you can connect with customers effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you learn more about the team dynamics and company culture at Lampton Leisure.
