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- Tasks: Lead sales and customer service teams to enhance member experience and drive growth.
- Company: Community-focused leisure provider in Greater London with a commitment to inclusivity.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal development.
- Why this job: Make a real difference in a vibrant community while developing your leadership skills.
- Qualifications: Proven sales management experience, especially in the leisure industry, with strong negotiation skills.
- Other info: Join a diverse team that values unique backgrounds and experiences.
The predicted salary is between 30000 - 40000 £ per year.
A community-focused leisure provider in Greater London is seeking a Member Manager to lead sales and customer service teams. You will drive sales, enhance customer retention, and ensure exceptional service for all members.
Ideal candidates will have proven experience in sales management, particularly within the leisure industry, and possess strong negotiation, planning, and organizational skills.
Join us to contribute to an inclusive environment that values diverse backgrounds and experiences.
Membership Growth & Service Lead employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Growth & Service Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about community and inclusivity, think about how your experiences align with their mission and be ready to share those stories.
✨Tip Number 3
Showcase your sales management skills during interviews. Bring examples of how you've driven sales and enhanced customer retention in previous roles. Numbers speak volumes, so don’t shy away from sharing your achievements!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Membership Growth & Service Lead
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for community-focused work. Share any relevant experiences that highlight your commitment to enhancing member experiences and building strong relationships.
Highlight Your Sales Experience: Make sure to showcase your proven sales management experience, especially in the leisure industry. We want to know how you've driven sales and improved customer retention in your previous roles.
Be Organised and Clear: Keep your application well-structured and easy to read. Use bullet points where necessary to highlight your skills and achievements, making it easier for us to see why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Lampton Leisure
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific figures that demonstrate your success in driving sales and enhancing customer retention. This will show your potential employer that you have a results-driven mindset.
✨Showcase Your Leadership Style
Think about examples from your past experience where you've successfully led a team. Prepare to share how you motivated your sales and customer service teams, and how you handled challenges. This will help them see how you can contribute to their community-focused environment.
✨Understand Their Community Focus
Research the leisure provider's community initiatives and values. Be prepared to discuss how you can align your strategies with their mission to create an inclusive environment. This shows that you’re not just interested in the role, but also in their overall vision.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their approach to member engagement or how they measure customer satisfaction. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.