At a Glance
- Tasks: Supervise a skilled team delivering essential services for the Hounslow community.
- Company: Join Lampton Services, an award-winning business at the heart of local communities.
- Benefits: Enjoy competitive salary, annual pay reviews, 23 days holiday, and free gym membership.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: 2+ years in a supervisory role; experience in social housing is a plus.
Supervisor – Major Works
Position type: Permanent
Location: Feltham, London Borough of Hounslow
Working hours: 40 hour week – Mon to Friday
Salary: £45,000 – £47,979
About Lampton Services
Lampton Services are an awarding winning business, providing a range of services, commissioned by
LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks,
repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the
Hounslow community working every day to make it a great place to live.
Why join Lampton Services?
- Annual pay reviews and incremental pay increases
- 23 days holiday allowance, plus bank holidays – an additional day per year for each completed year’s service, up to five years
- Free gym membership
- Enhanced maternity and paternity leave and pension scheme
- Exclusive discounts – save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks – online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability perks – cycle to work and electric car salary sacrifice scheme
- Career growth – CPD training, structured development, and leadership opportunities
About the Job
As a supervisor, you will provide a high quality, customer and quality focused service through the supervision of a team of skilled trade operatives delivering a range of contracted services on behalf of the London Borough of Hounslow.
You will oversee and supervise trade operatives and offer guidance where necessary to support those in the field and in supervisory/managerial positions. You will be part of a team of supervisors that delivers exceptional performance through a team of engaged and high performing employees.
Key Responsibilities include:
- Effectively supervise a team of skilled trade operatives, offering support and guidance where needed, ensuring work activity is completed on time.
- Ensure a high standard of work is always carried out by the in‑house team and external contractors through regular site visits.
- Conduct regular one‑to‑one meetings with operatives to discuss performance, development, share feedback and check‑in on wellbeing.
- Manage any performance conduct or absence issues in accordance with Company policy and procedures.
- Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems.
- Work with other areas within the business and effectively allocate and schedule labour where it is most needed.
- Be responsible for a company vehicle that transports tools and materials, including regular vehicle checks on company vans and services and maintenance of own vehicles used for work (including driving licences and business vehicle insurances).
- Ensure operatives’ company vehicles are clean and maintained in accordance with fleet requirements.
- Ensure accurate and timely completion of all paperwork/electronic updates, including timesheets within agreed timescales.
- Display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high‑quality customer focused service.
- Always ensure the safety of oneself and others by working within the council’s Health and Safety policy and procedures associated with repair and planned works.
- Implement and work within a CDM controlled/monitored site.
- Provide operational support across various workstreams, ensuring resources are deployed effectively to meet changing business needs.
- Collaborate with cross‑functional teams to maintain service continuity and achieve organisational objectives.
- Adapt to shifting priorities and contribute to projects outside the primary remit when required.
Education & Qualifications
- Apprenticeship, City & Guilds, NVQ 2–3 equivalent or relevant experience.
- At least 2 years’ experience in a supervisory or management role.
- Working knowledge of statutory legislation regarding health and safety, including risk assessment and method statement procedures.
- Previous experience in a Social Housing Repairs environment is desirable.
- Good level of numeracy, literacy, written, oral and communication skills.
- Experience of working within a customer facing role, delivering an outstanding customer experience.
- Full UK driving licence.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, Equity and Inclusion
Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
#J-18808-LjbffrSupervisor - Major Works in London employer: Lampton Leisure
Lampton Leisure is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, competitive benefits such as 23 days of holiday and free gym membership, and opportunities for skill development in the vibrant community of Feltham, we ensure our team members feel valued and motivated to deliver exceptional service in social housing maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Major Works in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
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✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Supervisor - Major Works at Lampton Leisure.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
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How to prepare for a job interview at Lampton Leisure
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
