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- Tasks: Manage daily operations at our Leisure Centre and ensure a top-notch customer experience.
- Company: Join Lampton Leisure, a community-focused organisation prioritising health and wellbeing.
- Benefits: Enjoy 22 days holiday, free gym membership, and exclusive discounts.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: First Aid and Pool Plant Operator qualifications are essential; supervisory experience preferred.
- Other info: Flexible hours required; great career growth opportunities await!
Lampton Leisure is a community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
Why Join Lampton Leisure?
- We are LLW employer, offering annual pay reviews
- 22 days holiday allowance, plus bank holidays (pro-rata'd)
- Free gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a Duty Manager, you will be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience, with a particular focus and responsibility on our wet side operations. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required.
Key Responsibilities
- Opening and closing of site and being first point of contact for any queries whilst on duty.
- Supervise and coordinate regular maintenance and cleaning of the facility.
- Responsible for the daily, weekly and monthly pool plant operations, tasks and checks.
- Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.
- Perform pool hygiene & safety checks.
- Provide first class customer service to all users of the facility.
- Address any customer queries or complaints.
Experience and Qualifications Required
- First Aid at Work Qualification
- Pool Plant Operator Qualification
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)
- Previous experience of managing operations within the leisure sector, experience of wet side operations is ideal
- Previous supervisory experience
- The ability to communicate clearly, influence and motivate staff.
- Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.
Part Time Duty Manager in Hounslow employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Duty Manager in Hounslow
✨Tip Number 1
Get to know Lampton Leisure! Research their values and mission, especially around health and wellbeing. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it’s really like to work there, which can give you an edge in your interview.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to customer service or health and safety. Practising these responses can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at Lampton Leisure.
We think you need these skills to ace Part Time Duty Manager in Hounslow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Duty Manager. Use keywords from the job description to show that you understand what Lampton Leisure is all about.
Showcase Your Experience: Don’t just list your qualifications; share specific examples of your previous roles, especially in managing operations and customer service. This will help us see how you can contribute to our mission of providing an enjoyable customer experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for health and wellbeing shines through in your writing.
Apply Early!: Since we might interview candidates before the closing date, it’s best to get your application in as soon as possible. Head over to our website and submit your application to avoid missing out on this opportunity!
How to prepare for a job interview at Lampton Leisure
✨Know Your Stuff
Make sure you’re familiar with Lampton Leisure’s mission and values. Understand their focus on health and wellbeing, and be ready to discuss how your experience aligns with their community-driven approach.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your supervisory skills and experience in wet side operations. Be ready to explain how you’ve handled customer complaints or health and safety incidents in the past.
✨Flexibility is Key
Since the role requires flexibility with working hours, be prepared to discuss your availability. Show that you understand the demands of the job and are willing to adapt to meet the needs of the leisure centre.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their training opportunities or how they support staff wellbeing, which reflects your alignment with their values.
