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- Tasks: Lead the fitness team, ensuring a top-notch experience for all members.
- Company: Join Lampton Leisure, a community-focused organisation prioritising health and wellbeing.
- Benefits: Enjoy free gym membership, annual pay reviews, and exclusive discounts.
- Why this job: Make a real impact on people's fitness journeys in a supportive environment.
- Qualifications: Must have previous fitness management experience and Level 2 fitness qualification.
- Other info: Flexible hours required; excellent career growth opportunities available.
The predicted salary is between 28800 - 43200 £ per year.
About Lampton Leisure
Want to apply Read all the information about this position below, then hit the apply button.
Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
Why Join Lampton Leisure?
- We are a LLW employer – nationally negotiated annual pay awards
- 22 days holiday allowance, plus bank holidays
- Free gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts – save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks – online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks – cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About The Job
As a Fitness Manager at Lampton Leisure, you will be responsible for the day to day running of fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the team’s performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards.
You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Our sites are open from 6am – 10pm so flexibility with working hours is required.
Key Responsibilities
- Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this.
- Duty Manager duties, such as opening and closing the site, dealing with any H&S incidents, accidents, safeguarding concerns and perform pool hygiene & safety checks whilst on shift.
- Establish and maintain excellent relationships with our customers and potential customers, handling, and escalating complaints where appropriate.
- Continuously review fitness equipment, programmes and activities, developing and improving as required.
- Accountable for the fitness budget, stock takes and inventories.
- Supporting the centre to achieve targets and fitness KPIs.
- Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate.
- Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle.
Experience and Qualifications Required
- Previous experience working as a Fitness Manager.
- Be a minimum of Level 2 fitness qualified or equivalent.
- Ideally hold or be able to work towards a First Aid at Work Qualification.
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ).
- The ability to meet set targets and deadlines, and be pro‑active in your duties.
- The ability to mentor, motivate, coach and develop team members and customers to achieve their potential.
- Excellent communication skills and experience delivering first class customer service is also essential.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, Equity and Inclusion
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
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Fitness Manager - Heston employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager - Heston
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, attend local events, and engage with potential employers on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your passion! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for fitness and wellbeing. Let them know how you can contribute to creating an exceptional experience for their members.
✨Tip Number 3
Be flexible and ready to adapt! With the role requiring varied hours, demonstrate your willingness to work different shifts. Highlight your previous experiences managing teams and ensuring safety, as this will resonate well with the job requirements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Lampton Leisure community. Don’t miss out on this opportunity!
We think you need these skills to ace Fitness Manager - Heston
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness and wellbeing shine through. We want to see how your personal journey aligns with our mission at Lampton Leisure, so share your experiences and what motivates you in this field.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the specific requirements of the Fitness Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements and qualifications are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Early!: Don’t wait until the last minute to submit your application. We may interview candidates before the closing date, so get your application in early through our website to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Lampton Leisure
✨Know Your Stuff
Make sure you’re well-versed in fitness management principles and the specific responsibilities of the role. Brush up on health and safety regulations, customer service best practices, and how to effectively manage a team. This will show that you’re not just passionate about fitness but also knowledgeable about running a successful department.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve motivated staff, handled complaints, or improved customer experiences. Lampton Leisure values strong leadership, so demonstrating your ability to inspire and develop others will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a health and safety incident or managing a difficult customer. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a safe and enjoyable environment for all members.
✨Align with Their Values
Familiarise yourself with Lampton Leisure’s mission and values around inclusivity and community health. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a supportive atmosphere for all customers. This will demonstrate your commitment to their vision.