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- Tasks: Lead the fitness team, ensuring a top-notch experience for our members and managing daily operations.
- Company: Join Lampton Leisure, a community-focused organisation dedicated to health and wellbeing.
- Benefits: Enjoy 22 days holiday, free gym membership, and exclusive discounts.
- Why this job: Make a real impact on people's fitness journeys in a supportive environment.
- Qualifications: Experience as a Fitness Manager and Level 2 fitness qualification required.
- Other info: Flexible hours and great career growth opportunities await you!
The predicted salary is between 30000 - 40000 £ per year.
About Lampton Leisure
Lampton Leisure is a community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
Why Join Lampton Leisure?
- Annual pay reviews and incremental pay increases
- 22 days holiday allowance, plus bank holidays
- Free gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a Fitness Manager at Lampton Leisure, you will be responsible for the day-to-day running of the fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the team’s performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards.
You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Our sites are open from 6am - 10pm so flexibility with working hours is required.
Key Responsibilities
- Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this.
- Duty Manager duties, such as opening and closing the site, dealing with any H&S incidents, accidents, safeguarding concerns and performing pool hygiene & safety checks whilst on shift.
- Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate.
- Continuously review fitness equipment, programmes and activities, developing and improving as required.
- Accountable for the fitness budget, stock takes and inventories.
- Supporting the centre to achieve targets and fitness KPIs.
- Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate.
- Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle.
Experience and Qualifications Required
- Previous experience working as a Fitness Manager.
- Be a minimum of Level 2 fitness qualified or equivalent.
- Ideally hold or be able to work towards a First Aid at Work Qualification.
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ).
- The ability to meet set targets and deadlines, and be pro-active in your duties.
- The ability to mentor, motivate, coach and develop team members and customers to achieve their potential.
- Excellent communication skills and experience delivering first class customer service is also essential.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.
Fitness Manager employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend local events, workshops, or even just hit the gym and chat with fellow fitness enthusiasts. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! If you’ve got a knack for fitness training or management, consider hosting a free workshop or class. This not only showcases your expertise but also helps you build relationships with potential employers and clients.
✨Tip Number 3
Don’t be shy about following up! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Fitness Manager. Plus, it shows you’re serious about joining our community at Lampton Leisure. Don’t miss out!
We think you need these skills to ace Fitness Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fitness Manager role. Highlight your relevant experience and skills that align with Lampton Leisure's mission of providing an exceptional fitness experience.
Show Your Passion: Let your enthusiasm for fitness and wellbeing shine through in your application. Share any personal experiences or achievements that demonstrate your commitment to promoting a healthy lifestyle.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see why you’re the perfect fit for the role.
Apply Early: Don’t wait until the last minute! We might interview candidates before the closing date, so get your application in as soon as possible through our website to avoid missing out on this opportunity.
How to prepare for a job interview at Lampton Leisure
✨Know Your Stuff
Make sure you’re well-versed in fitness management principles and the specific responsibilities of the role. Familiarise yourself with Lampton Leisure’s mission and values, and think about how your experience aligns with their focus on community health and wellbeing.
✨Showcase Your Leadership Skills
As a Fitness Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated and developed team members in the past. Be ready to discuss your approach to setting targets and providing constructive feedback.
✨Customer Experience is Key
Lampton Leisure prides itself on delivering an exceptional customer experience. Think of instances where you’ve gone above and beyond for customers or handled complaints effectively. This will show that you understand the importance of customer service in a fitness environment.
✨Flexibility and Problem-Solving
With the role requiring flexibility in working hours and handling various duties, be prepared to discuss how you manage your time and adapt to changing situations. Share examples of how you’ve dealt with unexpected challenges in previous roles.