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- Tasks: Join a team tackling damp and mould issues in residents' homes.
- Company: Lampton Services, committed to customer satisfaction and teamwork.
- Benefits: Company van, fuel card, 24 days holiday, gym membership, and more.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer-focused, semi-skilled labourer with knowledge of damp remediation.
£39,000
Van & fuel card
Full Time
London Borough of Hounslow
Mon - Fri - 7.30am - 4.00pm
About the Role
As a Damp and Mould Operative, you will join a newly established Damp & Mould team who will be responsible for resolving residents' damp and mould issues. The team will respond promptly and take effective action to ensure we provide customers and our client with a pro-active, efficient and solution-focused service.
You will work collaboratively with the client, contractors, suppliers, and colleagues to build and embed resilient and robust relationships to support successful service delivery and customer satisfaction within the London Borough of Hounslow.
Key Responsibilities and Duties:
- Following training generally assess and diagnose damp and mould problems
- Washing and cleaning affected surfaces within residents’ homes
- Treating damp and mould with specified mould treatments
- Carrying out minor repair works
- Responsible for accurate completion of tasks using our in-house handheld PDA system
- Responsible for a company vehicle, including regular vehicle checks on company vans
- Provide reports on factors within that are a cause of damp and mould
About you
We are looking for someone who puts the customer at the forefront of everything they do. You will be working in a semi-skilled labourer role, delivering damp, mould and remediation works. You will have the ability to complete material and quantity measuring and have knowledge of industry-standard techniques and products for damp and mould remediation. You will be a team player, able to communicate clearly and have a passion for providing excellent customer service.
In return Lampton Services will offer you:
- Company Van and Fuel Card
- 24 Days holiday + Bank Holidays
- Pension
- Cycle to work scheme
- Electric Car salary sacrifice scheme
- Free Gym Membership for our leisure centres
- Refer a Friend Scheme
- Employee discount and benefits portal
- Employee assistance programme
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Damp & Mould Operative in Feltham employer: Lampton Leisure
Contact Detail:
Lampton Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp & Mould Operative in Feltham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to damp and mould issues. Practise your answers and think of examples from your past experiences that showcase your skills and customer service focus.
✨Tip Number 3
Show off your passion for the role! When you get the chance to chat with potential employers, let them know why you care about providing excellent service and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Damp & Mould Operative in Feltham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with damp and mould issues. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Show Off Your Customer Service Skills: Since customer satisfaction is key for us, emphasise any previous roles where you’ve provided excellent service. Share specific examples of how you’ve resolved issues or improved customer experiences in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This will help us see your communication skills right away!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lampton Leisure
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould issues. Familiarise yourself with common problems, industry-standard techniques, and the treatments used. This will not only show your expertise but also demonstrate your commitment to providing effective solutions.
✨Customer-Centric Mindset
Since the role is all about putting the customer first, think of examples from your past experiences where you’ve gone above and beyond for a client. Be ready to share these stories during the interview to highlight your dedication to excellent customer service.
✨Team Player Vibes
Collaboration is key in this role, so be prepared to discuss how you work well within a team. Think of specific instances where you’ve successfully collaborated with others, whether it’s colleagues, contractors, or clients, to achieve a common goal.
✨Show Your Organisational Skills
As you'll be responsible for using a handheld PDA system and completing reports, it’s important to showcase your organisational skills. Bring up any experience you have with similar technology or systems, and explain how you keep track of tasks and ensure accuracy in your work.