Compliance Officer in Feltham

Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live.

Why join Lampton Services?

• We are LLW and NJC employer - yearly pay and condition reviews
• 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years
• Free gym membership
• Enhanced Maternity and Paternity leave and Pension Scheme
• Exclusive Discounts - save with Lampton Rewards and EE mobile offers
• Refer a Friend Scheme - earn up to £250 for each new employee referred
• Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
• Sustainability Perks - cycle to work and electric car salary sacrifice scheme
• Career Growth – CPD training, structured development, and leadership opportunities

About the Job

As a Compliance Officer within Lampton Services, you will engage with all stakeholders and manage internal and external supply chain partners to ensure that works are carried out in accordance with Lampton Services requirements, and statutory obligations. You will work with other members of Lampton Services Management Team to manage annual budgets as well as providing up-to-date health and safety compliance information and reports for Lampton Homes and London Borough of Hounslow.

Key Responsibilities include:

• Monitor and plan servicing programmes and plan of work relating to statutory health and safety compliance and ensure they are delivered on time and to the required standards ensuring that all necessary certification is always in place
• Plan, coordinate and arrange all works having due regard to LS and LBH contractual obligations and administer such work in a spirit of mutual co-operation and trust.
• Monitor relevant contractors and operatives to ensure delivery against timescales, specifications, budget, and to lead on all reconciliation activities to ensure data accuracy
• Assist management in contractor progress meetings, ensuring health and safety KPI’s and contractual obligations are discussed and maintained. Resolve any areas of conflict between LS and external suppliers.
• Responsible for verification of works completed and their quality. Oversee and arranging a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements
• Ensure work programmes are well planned, and performance targets are known to enable measurement of contractor performance.
• Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems.
• Ensure accurate and timely completion of all paperwork/electronic updates are received and logged.
• Review and respond to contractors’ applications for payment for planned work projects, in accordance with contract conditions.
• Ensure all completed works is recorded and available for upload into the client’s management system
• Keep updated on corporate, regulatory and legislative changes and advise management of the implications to the business
• Contribute towards and support the review of Health, Safety and Wellbeing related Policies and Procedures

Previous Experience and Skills Required:

• Able to drive and hold a full UK driving licence
• Holder of a Health and Safety qualification (IOSH, NEBOSH)
• NVQ level 2/3 building safety qualification
• Experience of collaborative working with colleagues to monitor and develop services and deliver change
• Knowledge of housing legislation and compliance requirements in the UK
• Previous experience of working in a Social Housing Repairs environment is desirable.
• Proven experience in a compliance or risk management role
• Analytical and logical skills with excellent problem solving
• Good level of numeracy, literacy, written, oral and communication skills

Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.