Building Safety Compliance Manager - Hounslow Borough/Hybrid

Hours: 40 hour week - Hybrid working

About Lampton Services

Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live.

Why join Lampton Services?

• We are a LLW and NJC employer - nationally negotiated annual pay awards
• 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years
• Free GOLDgym membership
• Enhanced Maternity and Paternity leave and Pension Scheme
• Exclusive Discounts - save with Lampton Rewards and EE mobile offers
• Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
• Sustainability Perks - cycle to work and electric car salary sacrifice scheme
• Career Growth – CPD training, structured development, and leadership opportunities

About the Job

As a Building Safety Compliance Manager within Lampton Services, you will lead a high quality, customer and quality focused service through the supervision of a team of skilled supervisors, trade operatives and contractors delivering a range of contracted services for and on behalf of the London Borough of Hounslow and Lampton Homes. You will understand and comply with all Health and safety regulations and company policies, ensuring all properties comply with statutory requirements (e.g., Building Safety Act, HSE, Fire Safety Order, Gas Safety Regulations, Electrical Safety Standards, Legionella, Asbestos, Lifting Operations, HHSRS).

Your role and focus are to ensure that customer & building Key Responsibilities include:

• Adopting a zero tolerance towards health & safety, ensuring processes and resources are in place to deliver exceptional compliance levels.
• Build risk‑based programmes for compliance and remedial works; align with the asset management strategy and deliver value for money.
• Managing a team of internal staff and contractors to ensure no customer or compliance checks or remedial works fall overdue as well as actively undertaking 121’s and appraisals.
• Ensuring remedial works are managed within agreed timescales and to specification, meeting all necessary regulations and accreditation.
• Developing and monitoring budgets, ensuring adequate provision of services and that budgets are adhered to, with any exceptions being reported promptly.
• Provide regular assurance reports and dashboards to senior leadership and the Audit & Risk Committee; track and close out internal/external audit actions.
• Acting as the lead for all matters relating to Building Safety, including communications with clients and the Building Safety Regulator, ensuring a golden thread of information is available, and any major remediation projects are overseen suitably.
• Undertake assurance testing and monitoring of the work undertaken by the Fire Safety and Customer Safety teams to ensure robust Building Safety Management is in place.
• Overseeing procurement of all Customer Safety work streams in a collaborative way across the business to achieve excellent outcomes for customers and the business.
• Ensuring the contract management frameworks within contracts are actively utilised to achieve target levels and incremental improvement, inclusive of robust audit trails.
• Assisting the Head of Service Implement relevant and business critical KPIs & reporting (including exceptions reporting) to measure and analyse performance outputs and outcomes.
• Establish early warning indicators to detect under-performance and to ensure contractors prioritise resources to deliver emergency and non-emergency repairs, to agreed service standards and KPIs in place.
• Oversee HHSRS hazard management; ensure EPC/MEES compliance, manage statutory plant and equipment such as lifts (LOLER), pressure systems (PSSR), fire alarms/sprinklers, emergency lighting, and communal detection/alarm systems (list not exhausted).
• Developing quality control systems to validate compliance with contract management and technical requirements of all contracts.
• Implementing CDM and H&S procedures which ensure all contractors are managed and our obligations are met in full.
• Detailing out periodic audit of procedures put in place, promoting resident engagement, and encouraging a ‘lessons learnt’ culture where service delivery and service standards can be adapted to further meet customer needs.

Education & Qualifications desirable:

• Degree
• Current IOSH / Managing safely qualification.
• NEBOSH Certificate or NEBOSH Construction Certificate or working towards.
• CIOB – Level 6 Building safety management.
• P405

Previous Experience and Skills desirable:

• Demonstratable experience in a management role with extensive knowledge of Health and Safety.
• Ability to create develop relationships with various stakeholders with experience of collaborative Leadership.
• Relevant experience as a manager in a relevant environment with strong knowledge of housing legislation and compliance requirements in the UK.
• Proven experience in a compliance or risk management role.
• Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance.
• Understanding of Health & Safety Regulations.
• Working knowledge of all six major compliance areas.
• Application of Risk Assessments / Method Statements.
• Previous experience of working in a Social Housing Repairs environment is desirable.
• Experience of working within a customer facing role, delivering an outstanding customer experience.
• Full UK driving licence.